Account Manager Communities, WEST
Skills
- 5+ years in quota-carrying account management, customer success, or enterprise sales
- Deep understanding of e-commerce, MarTech, and performance marketing stakeholders
- Proven track record of meeting retention and upsell quotas and managing ACVs of $100k–$1M
- Experience navigating complex procurement and vendor management processes
- Strong analytical skills to translate performance data into ROI and growth plans
- Excellent executive communication and presentation skills
- Cross-functional collaboration and stakeholder management
Responsibilities
- Own quota and drive both renewal (GRR) and expansion (NRR) revenue for assigned Communities book of business
- Execute land-and-expand strategies to identify white-space and increase product adoption across brands and subsidiaries
- Lead end-to-end upsell cycles from discovery through contract amendment and close
- Manage renewals proactively (starting ~180 days out) to prevent lapses and ensure on-time contract renewals
- Monitor account health and mitigate churn by identifying at-risk customers early
- Negotiate complex commercial contracts and multi-year master service agreements
- Align with executive stakeholders (e-commerce, MarTech, performance marketing) and lead executive business reviews
- Serve as voice of the customer to inform product roadmap and retail-specific feature needs
- Collaborate with Solutions Consulting, Customer Success, and Marketing to ensure delivery and expansion
Education
- Bachelor's degree preferred or equivalent professional experience
- Relevant business, marketing, or sales certifications a plus
Benefits
- Medical, dental, and vision coverage
- Health savings account (HSA) and flexible spending accounts (FSA)
- 401(k) with company match
- Basic and voluntary life and AD&D insurance; short- and long-term disability
- Parental leave
- Unlimited paid time off (subject to policy) and 8 company holidays
- Bonus/incentive plan for sales roles and potential equity
- Employee assistance program, referral bonuses, and learning & development benefits
- Pet insurance, travel assistance, wellbeing and childcare discounts, benefit advocates
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced programmatic specialist needed to manage exchange partnerships, drive PMP strategy and optimizations, and serve as a Nexxen SSP product expert.
Wishpond Technologies is hiring an Account Manager Trainer & Enablement Specialist to design and deliver a world-class, remote AM training program that enables faster, higher-quality client campaign delivery.
Keller Executive Search seeks a Strategic Accounts Manager to lead strategic client relationships, grow revenue, and deliver customized talent solutions.
Park 6 Logistics seeks a detail-oriented Account Representative in Boston to manage client accounts, coordinate with operations, and support business growth in a fast-paced logistics environment.
Lead market access strategy and senior client relationships at Klick to drive payer‑focused brand initiatives, reimbursement solutions, and cross‑team delivery for pharmaceutical accounts.
Veolia is hiring an Account Manager in Chemical Water Treatment to provide technical solutions, build long-term customer relationships, and drive sustainable revenue growth across industrial accounts.
Huzzle is hiring a remote Account Manager (contractor) to manage multiple digital marketing accounts, deliver campaign performance, and drive client retention and growth.
Informa TechTarget seeks a detail-oriented Client Services Account Associate to manage NetLine Portal campaigns, support clients, and deliver data-driven insights from the NYC or Boston office in a hybrid capacity.
AffirmedRx seeks an experienced PharmD to provide strategic clinical leadership and advanced client-facing clinical support as Director, Clinical Client Success (remote).
Experienced commercial lines marketing/customer service professional needed at a family-owned Syracuse independent agency to market, quote, and service small-to-mid commercial accounts.
WeaveGrid seeks a Client Success Manager to lead enterprise utility EV managed charging and VPP programs, ensuring successful program delivery, client growth, and data-driven outcomes.
Customer-focused CSM needed to lead onboarding, retention, and growth for law firm clients at an AI-driven immigration legal tech startup, based in Memphis or remote.
As a Service Account Manager at Pure Storage (Everpure), you will own strategic service delivery for enterprise customers, driving proactive incident management, executive alignment, and value realization across complex environments.
To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
3 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
