Starlink Enterprise Account Manager (Channel Partners)
Skills
- Project or consulting experience managing complex engagements
- Experience supporting technical products or services with customers
- Strong stakeholder management and relationship-building
- Clear written and verbal communication, negotiation, and presentation skills
- Risk and schedule tracking with attention to operational detail
- Ability to travel and work extended hours as needed
- Eligibility to meet ITAR export control requirements
Responsibilities
- Own assigned book of business from contract signature through onboarding, day-to-day management, and long-term growth
- Build and maintain strong stakeholder relationships, understand needs, and identify upsell and expansion opportunities
- Collect customer feedback and collaborate internally to improve products, processes, and support
- Track readiness, risks, schedules, and payments; communicate status to hit revenue targets on time
- Serve as a subject matter expert for assigned region and drive scalable process/system improvements
- Proactively monitor account health including payments, product performance, support issues, and contract compliance
- Support critical milestones which may require extended hours and travel to customer sites
Education
- Bachelor's degree in engineering or business
- OR high school diploma/equivalency with 6+ years of professional business development, operations, engineering, or account management experience
Benefits
- Base salary range $115,000 - $150,000/year
- Potential long-term incentives (company stock, options, or long-term cash awards)
- Potential discretionary bonuses and Employee Stock Purchase Plan
- Medical, vision, and dental coverage
- 401(k) retirement plan
- Short- and long-term disability insurance and life insurance
- Paid parental leave
- Approximately 3 weeks paid vacation and 10+ paid holidays
- Accrued paid sick time per WA law
- Company shuttles from select Seattle locations
Average salary estimate
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