Emerging Accounts Manager
Skills
- Experience in customer success, renewals, account management, or SaaS support
- Comfort managing a high-volume portfolio with structured workflows
- Ability to consistently execute within defined processes and playbooks
- Strong organization, attention to detail, and clear written/verbal communication
- Pattern recognition across many accounts to identify risks and opportunities
- Familiarity with CRM systems and maintaining accurate account data
Responsibilities
- Act as primary point of contact for a large portfolio of emerging accounts
- Own full post-sales lifecycle including onboarding, adoption, and renewals
- Manage and close high-volume renewals using defined processes and playbooks
- Execute standardized onboarding and adoption motions with programmatic outreach
- Monitor customer health using product usage, engagement, and support data
- Deliver value reminders tied to core use cases and outcomes
- Identify common risk, churn, and adoption patterns and surface repeatable expansion indicators
- Escalate non-standard risks or complex deal structures to appropriate teams
- Maintain accurate account, health, and renewal data in CRM
- Share trends and insights with CXM, Sales, and Operations to improve scaled motions
Education
- Bachelor's degree preferred or equivalent professional experience
- Relevant experience in SaaS customer-facing roles may substitute for formal education
Benefits
- Competitive medical, dental, and vision insurance options
- Flexible time off, company-paid holidays, paid parental leave, paid volunteer time
- Mental health and wellness resources
- Employer-subsidized life insurance and short-/long-term disability
- Digital-first work environment with monthly remote work stipend
- Stock options and eligibility for sales incentive plan
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
AffirmedRx seeks an experienced PharmD to provide strategic clinical leadership and advanced client-facing clinical support as Director, Clinical Client Success (remote).
Lendz Financial is hiring a proactive, service-driven Mortgage Account Manager to own the broker experience and move loans efficiently from submission through close in a fully remote role.
BnBerry is hiring a motivated Junior Account Manager to support client success operations and learn the hospitality booking ecosystem while working remotely on US/EST hours.
Experienced commercial lines marketing/customer service professional needed at a family-owned Syracuse independent agency to market, quote, and service small-to-mid commercial accounts.
Park 6 Logistics seeks a detail-oriented Account Representative in Boston to manage client accounts, coordinate with operations, and support business growth in a fast-paced logistics environment.
Senior client leader responsible for owning strategy, growth, and delivery across a $3M–$4M agency book while coaching managers and positioning audience-driven research as a campaign decision tool.
As a Service Account Manager at Pure Storage (Everpure), you will own strategic service delivery for enterprise customers, driving proactive incident management, executive alignment, and value realization across complex environments.
Lead market access strategy and senior client relationships at Klick to drive payer‑focused brand initiatives, reimbursement solutions, and cross‑team delivery for pharmaceutical accounts.
Informa TechTarget seeks a detail-oriented Client Services Account Associate to manage NetLine Portal campaigns, support clients, and deliver data-driven insights from the NYC or Boston office in a hybrid capacity.
Provide proactive, detail-oriented client service at Mariner Wealth Advisors by supporting client onboarding, administrative operations, and relationship maintenance to ensure an outstanding client experience.
Wishpond Technologies is hiring an Account Manager Trainer & Enablement Specialist to design and deliver a world-class, remote AM training program that enables faster, higher-quality client campaign delivery.
Airship’s Guiding Values Our values are part of our DNA. They shape the way we serve our customers, our partners, our colleagues, and our community. We Treasure Customers We are totally invested in our customers’ success & their partnership is t...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
