Retention Jobs

Lead lifecycle marketing for a fast-growing health & wellness DTC brand, owning loyalty, subscriptions, email/SMS automation, review acquisition, and LTV optimization.

A hands-on lifecycle growth operator is needed to own email and SMS execution in Klaviyo and partner with the Director of Growth to scale retention and revenue.

NBCUniversal is hiring a Product Manager to lead mobile upgrade and retention experiences for its DTC portfolio, focusing on experimentation-driven improvements to subscription revenue and churn prevention.

Lead PCH’s on-camera brand presence by producing daily short-form content that drives engagement, retention, and viral prize moments.

Neo, an AI-native browser within Gen Digital, is hiring a GTM & Growth Manager to craft viral go-to-market strategies and scale creator-driven user adoption.

Lead a $15M paid media practice remotely, driving commercial outcomes, client retention, and cross-disciplinary quality across Paid Media, Programmatic, and Creative.

Lead lifecycle strategy at Talkiatry to design, test, and scale AI-driven patient and provider journeys that increase activation, retention, and long-term value.

Data-driven CX3 Analyst needed to build and own NPS/CSAT pipelines, retention models, and growth dashboards that protect member experience while accelerating sales performance for a rapidly scaling company.

Airship is hiring an Emerging Accounts Manager to run repeatable, playbook-driven onboarding, adoption, and renewals for a large portfolio of low-ARR SaaS customers, focused on retention and predictable renewals.

Lead strategic, cross-functional growth programs at Superhuman to build repeatable growth engines and scale experimentation across product, engineering, data, and GTM teams.

Preferred Apartment Communities is hiring a Leasing Associate at Creekside Vista (Decatur, GA) to drive occupancy, deliver top-tier resident service, and support day-to-day leasing operations.

Patch My PC seeks an experienced Account Manager to remotely manage a large portfolio of enterprise customers, driving retention, renewals, and expansion.

Experienced Senior Video Editor needed to craft narrative-driven long- and short-form YouTube content remotely for a US-based team using DaVinci Resolve and Parsec-connected Apple Studio systems.

Customer Success Architect needed to design and execute scalable success programs while providing hands-on technical guidance to customers and driving adoption, retention, and expansion.

Lead the design of BetterSleep’s core mobile experience, creating personalized, research-driven flows and microcopy that improve activation, retention, and subscription conversion.

All Around Children seeks an experienced HR Business Partner & Employee Relations Manager to lead multi-site employee relations, coach center leaders, and build culture and retention programs across Northeast Ohio.

Lead Customer Success Manager (Remote, CA) responsible for managing mid-market accounts end-to-end, improving retention and expansion through consultative engagement and analytics-driven strategies.

Experienced B2B account manager needed to oversee client operations, contractor performance, and account growth for City Wide’s Chesapeake franchise.

City Wide Facility Solutions seeks a proactive Facility Solutions Manager in Savannah to manage and grow B2B client accounts while ensuring service quality across assigned sites.

Lead and scale the customer lifecycle and retention engine for an acquisition-driven, AI-powered insurance brokerage based in Austin, TX.

Lead the enterprise customer success function for a restaurant technology platform, driving onboarding, adoption, and retention for high-value brand clients.

City Wide is hiring a field-based Facility Solutions Manager in the Norfolk/Hampton Roads area to oversee B2B client accounts, manage contractors and drive account retention and growth.

An analytical and communicative summer intern role at Popmenu giving hands-on experience in proactive client outreach, retention analysis, and process optimization within a hybrid SaaS client experience team.

Lead strategic client relationships and mentor Account Management teams as PersistIQ’s Senior Account Director to drive retention, expansion and high-quality delivery for a fast-growing remote B2B SaaS business.

Experienced sales executive needed to lead a regional, multi-product employee benefits organization focused on profitable growth, broker partnerships, and team development.

Senior sales leader sought to lead a remote regional sales organization in employee benefits, driving growth, retention and broker/consultant relationships across the Western region.

Autodesk is seeking an experienced finance leader to be the primary business partner for Customer Success, shaping financial plans and SaaS metrics to drive retention, expansion, and customer value.

Lead a Western-region sales organization for a mature employee benefits provider, driving growth across Life, Absence & Disability, and Voluntary Benefits while strengthening broker and distribution partnerships.

Lead a multi-product regional sales organization for an employee benefits provider, driving profitable growth, retention, and strong broker relationships across the Western region.

Flexential seeks a Customer Success Manager (East Region) based in Charlotte, NC to drive customer adoption, retention, and growth for colocation, cloud, and managed services.

Senior sales leader needed to drive regional growth and unify group and voluntary benefits distribution across the Western/Florida-aligned territory in a remote capacity.

AirGarage is hiring a Partner Success Manager (West) to act as the primary advisor for property owner partners, grow portfolio revenue, and ensure excellent operational performance across parking assets.

Health New England is hiring an Account Representative to drive renewals and client retention for small-group accounts while providing day-to-day support to brokers and internal teams (hybrid MA/CT candidates only).

Manage client relationships and growth for a performance-focused digital marketing agency, driving retention, strategic alignment, and measurable outcomes in a remote-first role.

OneTouch Direct is hiring a Customer Service & Sales Representative in San Antonio to handle inbound T-Mobile customer calls, resolve issues, and drive sales through upsell and cross-sell opportunities.

Stadium is hiring an Account Manager - Growth to own renewals and expansion for a defined book of package customers and drive net revenue retention in a remote, fast-growing SaaS environment.

Lead Speak4’s partner success function, managing a small team and high-value client relationships to drive retention, renewals, and revenue expansion.

Customer Success Manager sought to drive retention and growth for mid-market SaaS customers while owning post-sale relationships and renewals remotely from New Jersey.

Lead Southern Shirt's DTC ecommerce growth by owning digital strategy, channel execution, and revenue performance for the brand's online business.

Lead onboarding and first-year retention for SMB customers as a remote Customer Success Manager at Dodge Construction Network, focusing on adoption, engagement, and timely renewals.

Inclusive & Diverse

Empathetic

Take Risks

Transparent & Candid

Feedback Forward

Mission Driven

Collaboration over Competition

Work/Life Harmony

Maternity Leave

Paternity Leave

Snacks

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

401K Matching

Paid Sick Days

Paid Time-Off

Paid Volunteer Time

Drive product decisions for Spotify Premium as a Data Scientist focused on experimentation, AI-enabled analytics, and insights that increase conversion and retention.

Lead and execute multi-channel lifecycle programs that drive customer adoption, retention, and expansion for a fast-evolving SaaS company through data-driven digital engagement.

Lead the onsite operations of a Greystar-managed apartment community in Newport Beach, overseeing leasing, budgets, maintenance, compliance, and a small onsite team to meet financial and resident satisfaction goals.

Popmenu is hiring a Client Onboarding Summer Intern to assist with new client implementations, onboarding coordination, and client communications in a hybrid Atlanta internship.

Instrumentl is hiring a remote Customer Success Manager to onboard, engage, and grow nonprofit customers across the US (PT–ET), ensuring adoption, renewals, and expansion on their grant-management platform.

Lead the Memorial solidcore studio as Head Coach & Community Manager, coaching classes, developing staff, and driving community outreach to grow the studio.

A leading employee benefits provider is hiring a Remote Regional Sales Vice President to lead multi-product sales across the Western Region, grow profitable business, and deepen broker and consultant partnerships.

Senior benefits sales leader needed to remotely lead a regional, multi-product sales organization to drive growth, retention, and broker partnerships across the region.

A remote marketing leader is needed to drive acquisition and partnership-based growth across sports and iGaming channels while managing cross-functional execution and compliance.

Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.