Relationship Manager - Uruguay
Skills
- 5+ years in customer success, account management, or partner management within fintech or financial services.
- Strong program and project management skills with an ability to adopt new technologies quickly.
- Excellent written and verbal communication and executive-level relationship skills.
- Proven ability to use data to inform strategy and influence product decisions.
- Strong time management and multitasking skills across multiple partner relationships.
Responsibilities
- Drive revenue expansion and retention strategies to improve Net Revenue Retention (NRR) and margin across assigned partners.
- Serve as primary point of contact for assigned partners, building executive-level relationships and ensuring partner satisfaction.
- Capture and synthesize partner feedback and requirements to influence product roadmap and platform improvements.
- Coordinate cross-functional efforts with sales, product, engineering, operations, and finance to resolve issues and deliver partner solutions.
- Deliver data-driven insights and structured partner feedback to senior leadership.
- Establish mutual accountability and act as partner advocate while aligning with DriveWealth's strategic vision.
- Manage multiple partner engagements concurrently with high-touch lifecycle management.
- Share knowledge and collaborate within the Relationship Management team to scale best practices.
Education
- Bachelor's degree in business, finance, or related field preferred or equivalent professional experience.
- Relevant industry certifications or continued professional development preferred.
Benefits
- Competitive base salary plus bonus and equity
- 401(k) match
- Comprehensive health insurance (medical, dental, vision)
- Wellness reimbursement
- Company-provided phone
- Personal development allowance
- Generous PTO, observed holidays, and extended leave
Average salary estimate
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Recently completing a Series D raise with a $2.85B valuation, DriveWealth’s mission is to democratize investing globally by working with partners to invent new ways to use its API-based technology to provide emerging investors with cutting-edge em...
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