Sr. Account Director
Skills
- Proven experience working for or with health plans and employers
- Track record selling or managing condition management and clinical programs
- Strong account management, program management and marketing collaboration skills
- Analytical ability to use data for decision-making and growth identification
- Excellent presentation and executive communication skills
- Experience managing third-party partners and complex stakeholder environments
- Comfortable in a fast-paced, fluid environment with strong task and project management
Responsibilities
- Develop and execute strategic and tactical account plans to meet sales, engagement and growth targets
- Sell Amwell’s core products and clinical programs within assigned payer accounts
- Act as day-to-day liaison with third-party clinical program partners and hold partners accountable to engagement plans
- Lead implementations, deployments, marketing campaigns, reporting, QBRs and post-go-live optimization
- Build and maintain trusted relationships with payer, broker, consultant and employer stakeholders at all levels
- Leverage data analysis to identify trends, opportunities and issues; provide actionable recommendations
- Coordinate cross-functional internal resources (finance, marketing, clinical, product) to support account goals
- Support open enrollment and benefits events (in-person and virtual) as needed
- Present to client stakeholders and represent Amwell in on-site visits and executive updates
- Drive client satisfaction, program utilization, retention and revenue expansion
Education
- BS/BA degree required
- Advanced degree or relevant certifications preferred
Benefits
- Flexible Personal Time Off and Summer Fridays
- 401(k) match
- Competitive healthcare, dental and vision plans
- Paid parental leave
- Employee Stock Purchase Program and potential long/short-term incentive opportunities
- Free access to Amwell telehealth services, SilverCloud, and Cleveland Clinic second opinion
- Free Calm app subscription
- Tuition assistance program
- Pet insurance
Average salary estimate
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Amwell is a telemedicine company based in Boston, Massachusetts. They are committed to connecting patients with doctors by selling its platform as a subscription service to healthcare providers.
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