Account Manager - fully remote!
Skills
- Exceptional organizational and time-management skills
- Clear, concise email and meeting communication
- Salesforce CRM proficiency
- Google Sheets and spreadsheet formulas
- Stakeholder coordination and resource management
- Proactive risk identification and escalation
- Customer-facing relationship management
- Project management and follow-through
Responsibilities
- Manage full customer lifecycle and maintain strong client relationships
- Coordinate and participate in customer meetings, providing context and follow-up
- Work closely with Solution Advisors, technical teams, and leadership to drive engagements
- Maintain accurate engagement documentation and status reports in Salesforce
- Track quote requests, compile quote summaries in Google Sheets, and update stakeholders
- Proactively outreach to customers for renewals and identify additional projects
- Provide regular updates on open leads and surface engagement risks promptly
- Ensure deliverables meet Inflect quality standards and client expectations
- Respond to new incoming leads within a consistent SLA
Education
- Bachelor’s degree preferred but not required
- Relevant professional experience in lieu of degree is acceptable
Benefits
- 100% remote work environment
- Unlimited PTO
- Fully covered health insurance options for employee and family ($0 premium)
- 401(k) available
- Dental and vision insurance options
- Employee option grants begin vesting after year 1
Average salary estimate
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