Remote Manager of Professional Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Project Manager - REMOTE. In this role, you will have a significant impact by guiding multiple customer projects from initiation through to successful completion, ensuring on-time delivery and adherence to budget. Your expertise in project management will be crucial as you align resources and communicate effectively with stakeholders. With a focus on customer satisfaction, you'll contribute to enhancing the organization's reputation in the industry, managing change, and overcoming challenges to deliver exceptional results. This is an exciting opportunity to make a real difference within a forward-thinking environment.

• Lead and manage complex programs and projects to ensure successful customer deployment and adoption.
• Manage and communicate deliverables, risks, project timeline, ROI, and issues.
• Act as a liaison between customers and internal teams to ensure smooth project completion.
• Communicate professionally and succinctly while following Standard Operating Procedures (SOP).
• Ensure internal processes and client-facing documents are current and align with corporate goals.
• Predict resources needed to reach objectives and manage resources effectively.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Provide project updates to stakeholders about strategy, adjustments, and progress.
• Oversee customer relationships and satisfaction during all phases of engagement.

• 5-8 years of experience in customer-facing project management roles in a technology organization.
• Proven track record of working with external customers and internal partner teams.
• Excellent customer engagement, presentation, and communication skills.
• Solid organizational skills, attention to detail, and ability to adapt to a changing environment.
• Experience handling escalations at all levels.
• Strong understanding of project financials, revenue, cost, and margin.
• Familiarity with project management software tools, methodologies, and best practices.
• Experience with creating and maintaining a repeatable project methodology.
• Understanding of technology related to data, storage, API integration, Public and Private Cloud.
• Bachelor’s degree in computer science or related technical discipline preferred.
• Willing to work during US Eastern time.

• Competitive salaries.
• Medical insurance and healthcare benefits for you and your family.
• Fully paid premiums for Term life insurance.
• Personal Accident Insurance.
• Flexible hours and PTO.
• Mental wellness platform subscription.
• Gym and fitness reimbursement.
• Childcare reimbursement.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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