Business Analyst - job 1 of 9

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The CMS Business Process and Operations organization is hiring a Business Analyst responsible for project management and business support. This position will support CMS Operations and VCS Strategy Leadership Team, reporting to the Senior Director, Business Process and Operations. We are looking for professional and reliable applicants who have strong communication skills and excellent organizational skills. This position is a hybrid role based in San Francisco.

Responsibilities
• Project management: Track and manage key projects, tasks and deliverables for the executive team, with a focus on driving business growth, FY26 initiatives and FY30 aspirations
•Planning and Execution: Assist in the planning and execution of strategic initiatives and special projects. Synthesize complex data to provide clear and actionable insights
• Cross-functional liaison: Communicate and collaborate with a broad range of Visa professionals on behalf of the department. Facilitate and coordinate communications and administrative procedures.
• Calendar Management: Assist in the management of the team leader’s calendars, including scheduling meetings and proactively resolving / rescheduling conflicts.
• Meeting Coordination: Coordinate room reservations, AV assistance, meeting materials and catering as needed.
• Travel Arrangements: Coordinate necessary travel arrangements within Visa’s policies (book/revise flights, rental cars, hotel reservations, travel visas, etc.). Key travel information should be added to the appropriate calendars and expense reports should be submitted according to Visa policies.
• Expense Management / Supplies: Process expense reports, manage purchasing cards, and procurement of supplies, devices and equipment according to Visa’s policies. Submit and manage purchase orders as needed.
• Onsite / Event Support: Participate in the planning and execution of quarterly all-staff meetings and periodic employee engagement events.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

•2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

• Advanced experience with Microsoft Office (Outlook, Word, PowerPoint, Excel)

• Experience with copilot and AI tools

• Ability to analyze complex information, work in a fluid environment where assignments are time sensitive and can change frequently.

• Keen awareness to help anticipate issues before they arise and ability to take initiative in a helpful manner.

• Exceptional project management capabilities

• Skilled at effectively and successfully responding to problem situations and prioritizing issues

• Highly responsive, organized, and detail-oriented self-starter; resourceful and knows how to find a way

• Strong communication skills (written and verbal), with the ability to effectively communicate and collaborate with a diverse range of people and job functions internally and externally

• Capability to understand the broader organization, build relationships and know how to get things done quickly and efficiently

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 104,900.00 to 163,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.