Solutions Lead
At Tracksuit, we’re building the world’s most loved brand tracking platform — now tracking in 25 markets and trusted by over 1,000 brands globally.
We believe that great brands are built on creativity, care, and consistency — and that’s exactly how we’re building Tracksuit. We’re growing fast globally, and now we’re on the lookout for a Solutions Lead to own commercial outcomes across the full customer lifecycle, leading a high-performing team and driving the strategic engine that makes our GTM motion more effective.
The opportunity:
As Solutions Lead, you’ll own commercial outcomes across the full customer lifecycle — leading a team of Solutions Consultants, running strategy on high-value deals, and driving the enablement and operational systems that make the broader GTM team more effective. This is a senior individual contributor and people leadership role, sitting at the intersection of sales, customer success, and strategy.
Own revenue generation and protection
- Partner with Sales on deals above $80k ACV from discovery through close, developing value propositions and business cases that win.
- Co-own relationships with 10–15 strategic accounts by ARR or commercial importance, delivering Strategic Business Reviews alongside CS partners.
- Intervene on at-risk renewals that require senior expertise, and identify expansion opportunities alongside Growth AMs.
- Opportunity to represent Tracksuit externally at industry events and build credibility as a brand tracking or brand marketing expert through content and speaking.
Lead and develop a high-performing team
- Lead, coach, and develop a team of 2–4 Solutions Consultants — running 1:1s, performance reviews, and development plans.
- Mentor the team on complex deals and strategic accounts, reviewing their deliverables and creating progression opportunities through shadowing and delegation.
- Build a high-performing, collaborative team culture and make recommendations on promotion and compensation to the Head of Solutions.
Build GTM enablement and systems
- Train AEs on discovery and competitive positioning, and CSMs on methodology and insight generation.
- Build reusable assets — playbooks, battle cards, and ROI templates — that raise the quality bar across the GTM team.
- Document winning approaches and create feedback loops from field activity back to Product and Research.
Drive cross-functional impact
- Synthesise customer and market feedback for Product and Research, and contribute to marketing campaign narratives and customer stories.
- Work with the Partnerships team on strategic partner commercial models.
- You’re a seasoned commercial operator with a track record in solutions consulting, pre-sales, professional services, or enterprise SaaS — with a background in market research, insights, or brand strategy preferred.
- You’re energised by complex, high-value deals and know how to build business cases and articulate ROI that wins over senior stakeholders.
- You’re a natural people leader who brings out the best in others — coaching your team, raising the bar on quality, and building a culture people are proud to be part of.
- You combine strategic thinking with hands-on execution — you set the vision and you personally deliver, without dropping quality.
- You’re a skilled cross-functional collaborator, equally comfortable working with Sales, CS, Product, Research, and Marketing.
- You’re impact-driven and excited to help shape how the world’s best brands understand and invest in brand — and to build something you’re proud of.
Please note: this role also includes up to 20% commissions on-top of base.
We practice transparent compensation at Tracksuit, which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually, as well as rolling promotions when you've levelled up. Your salary is supplemented with our best-in-class benefits package, as well as generous ESOP.
Why join us at Tracksuit?
Tracksuit is one of Australasia’s fastest-growing startups — and at just 4 years old, we’re already partnering with 1,000+ amazing brands across the US, UK, AU and NZ including Doordash, Mars, Bondi Sands, Unilever, Athletic Brewing Company and many more. We’ve grown our revenue by more than 10x in the last few years, and doubled revenue in the US in 2025.
We’re building the common language for brand — and we’re doing it with a globally distributed, tight-knit, and ambitious team. We’re all about transparency, trust, learning, and building something we’re proud of.
Here’s a few things we think make Tracksuit a great place to work:
⦿ Compensation: Competitive market-rate salaries. We’ve also got a fully transparent compensation framework, so everything’s out in the open.
⦿ Equity: Every Trackstar gets a slice of the pie through our ESOP program.
⦿ Wellbeing perks: 6 weeks paid leave, an annual wellness bonus, and access to top tier EAP services.
⦿ Parental support: 12 weeks paid parental leave for all parents, extra support for IVF, and a phased return to work.
⦿ Flex where it counts: We’re office-first, with stunning hubs in NYC, London, Sydney and Auckland.
🐾 FYI — We’re pet-friendly in principle and practice — with the occasional four-legged visitor adding to the charm, not the chaos.
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