Program Manager
Skills
- Proficiency with Salesforce and customer success platforms (Gainsight or similar)
- Strong project and program management skills with cross-functional collaboration
- Experience with SharePoint, Planner, and digital communication platforms
- Data evaluation and tech-savviness to inform decisions
- Excellent oral and written communication and stakeholder management
Responsibilities
- Define program scope, objectives, success metrics, milestones, and delivery plans
- Lead and coordinate multi-workstream, cross-functional programs
- Establish and maintain program governance, cadence, and reporting
- Identify, manage, and mitigate risks, issues, and dependencies
- Align stakeholders around strategy, execution, and outcomes
- Track progress, escalate issues, and prepare leadership updates
- Document program plans and processes in SharePoint, Planner, or PM tools
- Assist with various program tasks to support delivery
Education
- BA/BS or equivalent experience preferred
Benefits
- Annual base salary range $70,000–$130,000 (location and experience dependent)
- Equity awards
- Medical, dental, and vision plans
- Family planning benefits
- Health savings account (HSA) and flexible spending account (FSA)
- Transportation savings account
- 401(k) with company match
- Life, accident, and disability coverage
- Business travel accident insurance
- Employee assistance programs and other well-being benefits
- 5 days Volunteer Time Off (VTO)
Average salary estimate
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