Csm Jobs

Customer-focused CSM needed to lead onboarding, retention, and growth for law firm clients at an AI-driven immigration legal tech startup, based in Memphis or remote.

High-performing Customer Success Manager needed to nurture emerging dispensary accounts, de-escalate complex issues, and drive adoption across Flowhub's platform.

Lead program governance and cross-functional execution for ServiceNow’s largest strategic customer transformations to accelerate value realization and adoption.

Lead strategic, enterprise-level customer relationships to drive compliance outcomes and position Drata as a core security and compliance partner for large, regulated organizations in the Central Time Zone.

Brown & Brown is hiring a Scrum Master in Plano, TX to coach Scrum squads, facilitate Agile ceremonies, remove impediments, and promote continuous improvement across product and engineering teams.

Remarcable is hiring a Customer Success Manager in Chicago to lead onboarding, drive product adoption, and grow contractor accounts for our construction-focused SaaS platform.

Lead Speak4’s partner success function, managing a small team and high-value client relationships to drive retention, renewals, and revenue expansion.

Lead onboarding and first-year retention for SMB customers as a remote Customer Success Manager at Dodge Construction Network, focusing on adoption, engagement, and timely renewals.

Constructor.io is hiring a Customer Success Manager (EMEA) to own customer onboarding, adoption, and outcomes while partnering closely with engineering and data teams to maximize search and discovery ROI.

Iru seeks a hands-on Head of GTM Enablement to build and scale AI-powered onboarding, coaching, and enablement systems across its GTM organization.

Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.

Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.

Alpaca Health is hiring a Customer Success Manager to partner closely with autism care providers to optimize operations, drive revenue growth, and improve clinical outcomes using its AI-enabled platform.

Lead and build the customer expansion engine to grow multi-product adoption across Ivo’s enterprise accounts, partnering tightly with Sales, CSM, Product, and Marketing.

Lead GTM operations to convert strategic vision into automated, AI-augmented renewal and expansion motions across the install base and stand up EMEA GTM Ops.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Strategic Customer Success Manager at Front responsible for driving renewals, adoption, and long-term value for a portfolio of B2B customers in a hybrid San Francisco-based role.

Moonshot AI is hiring a data-driven Customer Success Manager to partner with eCommerce brands, drive onboarding and experimentation, and turn AI-powered insights into measurable growth.

Maze is hiring a Customer Success Manager to own adoption, renewals, and strategic research enablement for mid-market accounts across NAMER’s Central and East Coast regions.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Spate is hiring a Junior Customer Success Manager to manage beauty and wellness accounts, driving product adoption, retention, and upsell through consultative onboarding and trend-driven insights.

Chainguard is hiring a Senior Manager of Customer Success Management to lead and scale CSM teams for Commercial and Digital customers in a remote-first, security-focused SaaS company.

Experienced ServiceNow developer needed to lead solution design and scoped application development for federal migrations and enterprise ServiceNow implementations.

Chainguard is seeking a proactive, technically-savvy Customer Success Manager to own onboarding, adoption, and growth for Commercial customers in a remote, high-autonomy role.

Customer Success Manager role supporting onboarding, routine client inquiries, and chatbot enablement for a fintech platform serving private market participants.

Experienced Customer Success Manager needed to manage and grow utility-focused accounts for Amperon’s energy forecasting SaaS, driving retention, expansion, and customer value.

Accenture Federal Services is hiring a ServiceNow Technical Lead to shape governance, solution architecture, and systems engineering standards for enterprise ServiceNow implementations supporting federal missions.

Senior Director to lead enterprise Customer Success and Solutions, driving AI-enabled adoption and measurable ROI across Global 2000 clients.

Serve as the technical advisor and client advocate for enterprise customers, managing implementations, integrations, and adoption to maximize long-term retention and value.

An experienced Client Success Manager to drive adoption, strategic account planning, and long-term retention for enterprise clients on the RainFocus event platform.

Lead RainFocus's 1:Many scaled CSM strategy and a small portfolio of strategic accounts while enabling and coaching associate CSMs to drive retention and expansion through automation and AI.

CoachHub is hiring a Customer Success Manager to steward North American mid-market and enterprise accounts, driving adoption, retention and expansion through data-driven coaching programs and executive engagement.

Nearmap is hiring a Senior Director of Customer Success to lead Commercial and Government CSM teams in the U.S., driving retention, expansion, and customer satisfaction through strategic frameworks and cross-functional collaboration.

Tutor Intelligence is hiring an Enterprise Customer Success Manager to drive outcomes and adoption for strategic, multi-site customers deploying cutting-edge robotics in operations.

Lead and scale Steer’s Customer Success organization by building a unified Account Health framework, operational playbooks, and coaching a hybrid team supporting both high-touch Enterprise and high-volume Scaled customers.

ServiceNow is hiring an experienced Customer Success Advocate to oversee customer outcomes, boost product adoption, and act as a trusted advocate for enterprise clients.

Alkami is hiring a Client Success Manager II to lead Segmint Data & Marketing onboarding and early adoption, ensuring new clients realize fast, measurable value from the platform.

Lead U.S. public sector customers to adopt DevSecOps practices and maximize value as a remote Customer Success Manager focused on adoption, retention, and measurable outcomes.

Turnitin is hiring a results-oriented Customer Success Manager to manage K‑12 accounts on the East Coast, increase adoption, secure renewals, and grow strategic relationships in a remote-first environment.

Senior Customer Success Manager at Thomson Reuters responsible for maximizing adoption, retention, and expansion for complex tax customers through strategic success planning and advocacy.

Informa TechTarget is hiring a Customer Success Manager to drive adoption, retention and expansion of its B2B media and data products by partnering closely with client marketing and sales teams.

Lead and scale OfficeSpace's Client Success & Renewals function to drive predictable revenue, improve retention metrics, and embed AI-driven workflows across mid-market and enterprise accounts.

CurbWaste is looking for a Mid-Market Customer Experience Manager to own a book of mid-market accounts, drive adoption and expansion, and serve as the customer voice into product and engineering.

Inclusive & Diverse

Customer-Centric

Mission Driven

Fast-Paced

Growth & Learning

Transparent & Candid

Diversity of Opinions

Work/Life Harmony

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Learning & Development

Fitness Stipend

401K Matching

Equity

Life insurance

Disability Insurance

WFH Reimbursements

Flex-Friendly

Paid Time-Off

Maternity Leave

Paternity Leave

Paid Holidays

Paid Volunteer Time

Sabbatical

Zillow is hiring a Remote Customer Success Manager to consult, onboard, and coach agent customers across Zillow Pro, Follow Up Boss, and Showcase to maximize product adoption and business outcomes.

Senior Customer Success Manager needed to manage enterprise accounts remotely from Maine, driving adoption, retention, and growth through strategic consultation and data-led insights.

Beamery is hiring a Customer Success Manager to manage enterprise accounts, drive product adoption and expansion, and be the voice of the customer across product and delivery teams.

Lead enterprise customer relationships and maximize product adoption and expansion as a Senior Customer Success Manager supporting high-profile clients in the trades sector.

Experienced ServiceNow developer needed to design, implement, and support Catalog items, automations, and integrations for Arch’s ServiceNow platform.

Senior Enterprise Customer Success Manager to drive AI-powered adoption, retention, and expansion for Outreach's enterprise customers (remote, PST).

Sagent is hiring a Staff Customer Success Manager to lead project delivery and client relationships for our mortgage servicing SaaS platform in a remote role with ~20% travel.

Addition Wealth seeks an Enterprise Client Success Manager to drive adoption and expansion within strategic enterprise accounts while delivering measurable client outcomes.