Technical Account Manager - job 1 of 4
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager in the United States.
This role provides a strategic and technical bridge between enterprise customers and internal teams, enabling organizations to maximize their cloud security investments. You will guide customers through onboarding, operationalization, and adoption, ensuring they achieve measurable business outcomes. By combining deep technical knowledge with customer success expertise, you will influence adoption, satisfaction, and growth across a portfolio of accounts. The role requires proactive problem-solving, collaboration across product, engineering, and sales teams, and the ability to translate technical capabilities into business value. This is a high-impact position for professionals who enjoy both technical challenges and client-facing responsibilities in a fast-paced, high-growth environment.
- Serve as the trusted technical advisor for a book of enterprise customers, guiding deployment, configuration, and operationalization of cloud security solutions.
- Drive adoption and ensure customers realize measurable business value, aligning technology use with organizational objectives.
- Actively monitor and communicate emerging cloud security threats and solutions to customers.
- Collaborate with internal teams (Product, Engineering, Sales, Support) to resolve technical challenges and improve customer experience.
- Track customer progress, engagement, and health metrics, providing executive-level reporting and briefings as needed.
- Identify expansion opportunities and assist with renewals to support revenue objectives.
- Mentor associate TAMs and contribute to building scalable customer success processes and documentation.
Requirements:
- 5–8+ years of experience in technical customer-facing roles, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, or Architect, ideally in cloud or cloud-security products.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Strong understanding of cloud services and architecture (AWS, GCP, Azure, OCI), with preferred certifications in cloud solutions or security.
- Familiarity with cloud security best practices, threat models, CNAPP use cases, and container technologies (Docker, Kubernetes).
- Experience with DevOps tools and practices, including CI/CD, Infrastructure as Code, and version control systems.
- Solid knowledge of Linux and Windows operating systems concepts and runtime monitoring.
- Excellent problem-solving, communication, and interpersonal skills to engage stakeholders at all organizational levels.
- Proven ability to manage a book of business, drive adoption, and deliver measurable customer outcomes.
- Proficiency using CRM and analytics tools to track customer health and inform strategic actions.
Benefits:
- Competitive annual base salary range: $136,000 – $151,200 USD.
- Eligibility to participate in an equity plan and incentive compensation programs.
- Comprehensive medical, dental, and vision coverage.
- Home office setup reimbursement and monthly connectivity allowance.
- Flexible spending accounts and employee assistance programs.
- 401(k) retirement plan with employer match.
- Flexible paid time off plus 11 paid holidays.
- Paid leave programs, including parental, medical, and bereavement leave.
- Opportunity to contribute to a high-growth, innovative cloud security environment.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead the design and delivery of mission-critical, event-driven middleware for a private markets fintech platform while mentoring engineers and shaping backend engineering practices.
Develop and maintain Angular front-end features for enterprise public-sector systems that enhance investigative workflows and data-driven decision-making.
Experian is hiring a Technical Account Manager to architect and drive strategic, revenue-generating solutions for large financial services clients in a fully remote role.
Wishpond Technologies is hiring an Account Manager Trainer & Enablement Specialist to design and deliver a world-class, remote AM training program that enables faster, higher-quality client campaign delivery.
Huzzle is hiring a remote Account Manager (contractor) to manage multiple digital marketing accounts, deliver campaign performance, and drive client retention and growth.
Experienced commercial lines marketing/customer service professional needed at a family-owned Syracuse independent agency to market, quote, and service small-to-mid commercial accounts.
BnBerry is hiring a motivated Junior Account Manager to support client success operations and learn the hospitality booking ecosystem while working remotely on US/EST hours.
Informa TechTarget seeks a detail-oriented Client Services Account Associate to manage NetLine Portal campaigns, support clients, and deliver data-driven insights from the NYC or Boston office in a hybrid capacity.
WeaveGrid seeks a Client Success Manager to lead enterprise utility EV managed charging and VPP programs, ensuring successful program delivery, client growth, and data-driven outcomes.
Airship is hiring an Emerging Accounts Manager to run repeatable, playbook-driven onboarding, adoption, and renewals for a large portfolio of low-ARR SaaS customers, focused on retention and predictable renewals.
Provide proactive, detail-oriented client service at Mariner Wealth Advisors by supporting client onboarding, administrative operations, and relationship maintenance to ensure an outstanding client experience.
Lead market access strategy and senior client relationships at Klick to drive payer‑focused brand initiatives, reimbursement solutions, and cross‑team delivery for pharmaceutical accounts.
As a Service Account Manager at Pure Storage (Everpure), you will own strategic service delivery for enterprise customers, driving proactive incident management, executive alignment, and value realization across complex environments.
Veolia is hiring an Account Manager in Chemical Water Treatment to provide technical solutions, build long-term customer relationships, and drive sustainable revenue growth across industrial accounts.
Lendz Financial is hiring a proactive, service-driven Mortgage Account Manager to own the broker experience and move loans efficiently from submission through close in a fully remote role.
Jobgether has the ambition to disrupt the recruitment industry as we know it by simplifying it and making it more accurate 🎯 Jobgether platform connects candidates and companies based on: - Skills -... Values - Ambition - Personality The candidat...
719 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
