POD Manager
Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
- No Fail Service
- Personalized Communication
- Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.
You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.
What You’ll Do
Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth
Own strategy and execution for large, complex customer accounts
Manage RFQs, pricing strategy, and tailored logistics solutions
Partner with Sales to transition new business into long-term, scalable accounts
Serve as the primary escalation point for customer communication and issue resolution
Build and execute strategies to increase revenue, retention, and customer satisfaction
Conduct regular strategy calls with customers and internal leadership
Track, manage, and exceed KPIs, benchmarks, and financial targets
Drive continuous improvement across processes, performance, and service delivery
Collaborate with executive leadership on company-wide growth initiatives
What We’re Looking For
1–3 years of experience in a freight brokerage or logistics environment
Leadership experience or readiness to step into a people management role
Strong ability to operate in a fast-paced, high-accountability environment
Experience with or ability to quickly learn TMS and CRM platforms
Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)
Excellent communication, organization, and problem-solving skills
Positive, professional mindset with a strong work ethic
Why Join Circle Logistics?
Leadership ownership with autonomy to run and grow your pod
Direct impact on revenue, strategy, and customer success
Clear path for career advancement in a high-growth organization
Relocation assistance to support your move to Fort Wayne, IN
Collaborative, competitive, and growth-driven culture
If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.
Qualifications
High School diploma or GED required
Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred
1–3 years of experience in a freight brokerage or logistics environment
Leadership experience or readiness to step into a people management role
Strong ability to operate in a fast-paced, high-accountability environment
Experience with or ability to quickly learn TMS and CRM platforms
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
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