Group Sales Manager
Skills
- Proven group sales leadership and team management
- Strong outbound prospecting via phone and email
- CRM proficiency and pipeline forecasting
- Excellent relationship-building and negotiation skills
- Data-informed decision making and reporting
- Event coordination and gameday execution
- Comfort working nights, weekends, and holidays
- Bilingual (English/Spanish) is a plus
Responsibilities
- Develop and execute group sales strategies to meet and exceed revenue targets
- Manage, coach, and develop a team of 1–2 Group Sales Account Managers with clear goals and feedback
- Oversee full group sales lifecycle: inquiry, allocation, payment processing, and post-sale service
- Build and maintain a leads/contacts database and forecast pipeline health
- Collaborate with Director of Ticket Sales and Marketing on strategy, campaigns, and group products
- Execute outbound outreach to priority segments (youth soccer, schools, corporate, ERGs, nonprofits)
- Train staff on prospecting and effective group sales techniques
- Attend external events to drive on-site group sales opportunities
- Coordinate with Service and Operations to ensure seamless gameday group experiences
- Step in on high-value or complex deals and drive performance for key matches and group nights
- Use CRM and data insights to prioritize leads, improve conversion, and inform decisions
Education
- No specific degree required; relevant experience in sports sales or ticketing accepted in lieu of degree
- Bachelor’s degree in Business, Sports Management, Marketing or related field preferred but not required
Benefits
- Fully funded medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO policy
- Paid parental leave
- Cell phone reimbursement
- Office snacks and beverages
- Dog-friendly headquarters in Santa Monica
- Complimentary home game tickets
- Eligible for performance bonus
Average salary estimate
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