Account Manager

One of Pine’s Portfolio Companies is Hiring! 

Account Manager  

A Pine Services Group Portfolio Company | Remote | Full-Time 

About Pine Services Group 

Pine Services Group is a holding company that owns and operates a portfolio of approximately 16 B2B technology and ERP reseller businesses. We are committed to building exceptional teams across our portfolio companies and creating environments where talented professionals can grow and thrive. 

About the Opportunity 

One of Pine Services Group's portfolio companies is adding an experienced Account Manager to its team. This organization is a well-established player in the ERP reseller space, serving small and mid-sized businesses across the United States. The team is collaborative, client-focused, and committed to delivering long-term value to its customers.  

Position Overview 

In this role, you will manage and grow a portfolio of existing SMB clients, serving as their primary relationship manager and trusted advisor. You will be responsible for understanding each client's business objectives, identifying opportunities to expand their technology footprint, and delivering solutions that drive measurable value. 

This is a pure account expansion role with no cold calling or new business development responsibilities. You will inherit an established book of existing accounts and be empowered to build on those relationships from day one. 

Key Responsibilities 

• Manage and grow an assigned portfolio of existing SMB clients 

• Serve as the primary point of contact and trusted advisor for assigned accounts 

• Conduct proactive account planning conversations to understand client goals, technology needs, and annual priorities 

• Identify, develop, and close upsell and cross-sell opportunities across the ERP and ISV ecosystem 

• Maintain accurate and up-to-date pipeline and opportunity records within the CRM 

• Collaborate cross-functionally with internal teams to ensure a high standard of client satisfaction and retention 

• Meet and exceed assigned annual revenue targets 

Qualifications 

• 2-4 years of experience in an account management, client success, or related role within ERP software or a technology reseller environment 

• Experience with Sage 300 and/or Sage Intacct strongly preferred 

• Familiarity with the ERP ISV ecosystem including sales tax, accounts payable automation, or payments integrations is a strong plus 

• Demonstrated track record of proactively identifying and closing revenue opportunities within an existing client base 

• Strong CRM discipline with consistent pipeline management and documentation habits 

• Excellent interpersonal, communication, and relationship-building skills 

• Highly organized, detail-oriented, and personally accountable to performance targets 

• Ability to work independently and effectively in a fully remote environment across a national client base 

Pine Services Group and its portfolio companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.