Advisory Services Technical Account Manager
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Advisory Services Technical Account Manager in the United States.
In this role, you will act as a trusted technical advisor for assigned enterprise accounts, guiding customers to maximize the value of their integration and automation platforms. You’ll partner closely with client teams to understand their technical environment, business objectives, and workflows, providing proactive guidance and solutions. This position blends account management with deep technical expertise, ensuring optimal system performance, adoption, and growth. You will lead technical reviews, monitor system health, and collaborate cross-functionally with support, sales, and product teams. Success in this role requires strong communication skills, analytical thinking, and the ability to translate complex technical concepts into actionable recommendations. This is an opportunity to influence customer outcomes, drive adoption, and contribute to the success of mission-critical enterprise integrations.
- Serve as the primary technical point of contact for assigned accounts, acting as a trusted advisor and extension of the customer’s team
- Develop deep understanding of customers’ business, objectives, and technical environments to provide tailored guidance
- Monitor customer environments proactively, identify trends or issues, and work with support and engineering to resolve complex challenges
- Deliver best practice recommendations, ongoing knowledge transfer, and detailed guidance to optimize platform health, utilization, and performance
- Lead regular technical business reviews to report on platform performance, adoption, and strategic opportunities
- Collaborate with cross-functional teams including Sales, Customer Success, Engineering, and Product to drive customer success and growth
- Identify account expansion opportunities and partner with account teams to recommend the right solutions
Requirements:
- Bachelor’s degree or 5+ years of relevant experience supporting and troubleshooting enterprise software applications
- 5+ years of experience in roles such as Architect, Pre-Sales Engineer, Service Delivery Manager, or Technical Account Management
- Proven experience with SaaS, Cloud, middleware, application integration, or B2B integration solutions
- Strong understanding of enterprise infrastructure, software, and cloud architecture
- Ability to communicate complex technical and business concepts clearly to both technical and executive audiences
- Strong active listening, empathy, and relationship-building skills
- Polished, persistent, and influential communication style
- Willingness to travel occasionally as required
Bonus Points:
- Analytical, problem-solving mindset with strong written and verbal communication
- Self-starter with entrepreneurial approach and flexibility
- Passion for technology and ability to thrive in fast-paced, evolving environments
- Multilingual skills
Benefits:
- Competitive total compensation with base salary plus performance-based commission (OTE structure: 80% base, 20% commission)
- Total Compensation starting at $140,000, depending on location and experience
- Health, dental, and vision insurance
- Flexible, remote-friendly work environment
- Opportunities for professional growth and skill development
- Inclusive company culture that values authenticity, diversity, and collaboration
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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