Account Executive - Collections
Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.
Job Description
The Account Executive position is an individual who is responsible for the collection of debts
owed to a company or organization. The primary role of an Account Executive is to contact
individuals or businesses who have outstanding debts and work towards recovering the owed
funds.
- Responsibilities may include, but are not limited to
- Initiate contact with consumers via phone calls, emails, or text messages to negotiate payment plans and collect outstanding debts.
- Maintain accurate and up-to-date records of all communication and collection activities.
- Review and analyze consumer accounts to determine appropriate collection strategies and prioritize collection efforts
- Negotiate payment arrangements, settlements, or alternative options with debtors, considering their financial circumstances.
- Handle and resolve consumer inquiries, disputes, and/or complaints in a professional and efficient manner.
- Maintain confidentiality of sensitive consumer information and adhere to data protection guidelines.
- Complete skip-tracing tactics to gather appropriate contact information for consumers.
- Achieve CCMR3’s monthly targeted growth performance objectives.
- Meet daily, weekly, and monthly goals set by management of CCMR3 Adherence to all CCMR3 policies/procedures
- Previous experience in collections or a related field is preferred
- Customer service, negotiation, and finance skills
- Strong communication skills
- Familiarity with relevant laws and regulations governing deb collection practices is preferred
- Must be detail oriented and organized
- Adherence to ethical standards
In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members
•Competitive PTO and vacation policies
•1 Friday off each month for Wellness Weekends
•Company 401(k) plan with employer contributions after one year
•Company-sponsored training and certification opportunities
•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
CCMR3 is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. CCMR3 is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
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