Senior Principal, Technical Program Management (Research & Development)
Skills
- Strategic technical leadership and executive influence
- Proven experience leading massive-scale technical programs
- Cloud-scale infrastructure and distributed systems expertise
- API-first design and architectural fluency
- Program execution for hundreds of engineers in a scaled agile environment
- Operational readiness frameworks and KPI-driven reporting
- Cross-functional alignment and stakeholder management
- Risk identification, mitigation, and technical integration planning
Responsibilities
- Define and drive multi-year technical strategy and roadmaps for cross-organizational platform programs
- Architect end-to-end execution frameworks, governance, sequencing, and success metrics
- Own master execution roadmap and resolve cross-portfolio misalignments and tradeoffs
- Partner with lead engineers/architects to evaluate technical approaches and integration risks
- Establish systems of accountability and standards for cross-functional collaboration
- Identify ecosystem-wide technical requirements (security, billing, observability) and integrate them into core designs
- Design and institutionalize program frameworks and technical readiness standards across R&D
- Mentor and develop Principal TPMs and engineering leads to raise organizational execution capability
Education
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience (required)
- Master’s in Computer Science, Engineering, or related field (preferred)
Benefits
- Competitive pay and potential equity participation
- Health care insurance
- 401(k) retirement program
- Generous paid time off and parental leave
- Wellness leave and employee support programs
- Remote-first work and flexible arrangements
- Professional development and mentoring opportunities
Average salary estimate
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
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