Senior CRM Account Executive - Media
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The CRM Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
- Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
- Champion diversity and belonging to contribute to an open and inclusive environment
Qualifications
To be successful in this role you have:
- Preferred candidate to live near the Orlando, FL area to visit local accounts such as Disney.
- Must have experience selling CRM products into Media accounts
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales/ customer service role
- Understanding of business sales processes
- Travel required: 30-50%
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead program governance and cross-functional execution for ServiceNow’s largest strategic customer transformations to accelerate value realization and adoption.
ServiceNow is hiring a Senior Staff Software Engineer, UI Lead to define frontend architecture, build reusable UI platforms, and help deliver AI-enabled agent experiences at scale.
Nexxaworks is looking for an energetic Entry-Level Sales Representative to generate leads and convert prospects through cold outreach and relationship building.
Hitachi Energy is hiring an Account Director based in the Phoenix area to lead strategic utility accounts, drive growth, and coordinate global resources across the organization.
Lead and scale the sales organization for an early-stage FinTech/SaaS company in New York, owning revenue targets, hiring and coaching AEs/BDRs, and driving outbound and enterprise deals.
Informa Markets is seeking a results-driven Business Development Manager to win new B2B accounts, grow event and sponsorship revenue, and build senior-level client relationships across specialist markets.
Fortune Brands is hiring a field-based Regional Pro Specialist to grow Pro business across Lowe’s, Home Depot and distribution partners in the Southeast by managing complex projects, training partners, and driving contractor loyalty.
Lead enterprise software and IIoT sales into manufacturing verticals for Rexel USA, closing subscription and solution deals while aligning technical and commercial resources to deliver measurable business outcomes.
Lead the global merchandising and licensing strategy for Cadillac Formula 1®, building premium product collections, high-value partnerships, and retail experiences that grow revenue and deepen fan engagement.
Lead acquisition and onboarding of QSR and F&B partners into Thanks’ national loyalty program, driving high-frequency, funded offers that scale customer engagement.
Drive national K-12 expansion and architect a new staffing service line as Intercare Therapy's Director of Business Development, leveraging district relationships and sales operations expertise to scale the business.
DeepL is hiring an energetic Inbound Sales Development Representative in Austin to qualify leads and drive pipeline growth for Account Executives.
Bergen Logistics seeks an experienced President & Head of Growth to build and scale vertical GTM engines across Beauty, Consumer Electronics, and premium omnichannel brands while leading Sales, Marketing, and commercial functions.
SavvyMoney seeks a results-driven Lead Sales Development Representative to own outbound prospecting, lead qualification, and playbook development from Dublin, CA or remotely across the U.S.
A fast-growing healthcare benefits company seeks a Sr. Director of Strategic Partnership Development to lead employer, broker, and consultant channel expansion and drive enterprise revenue growth across the U.S.
We're on a mission to become the defining enterprise software company of the 21st century.
65 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
