Onboarding Operations Specialist - AMER
Skills
- Strong operational experience within people operations, including employment contract handling
- Excellent written and spoken English at business level; additional languages a plus
- Proven ability to work async and across timezones in remote/high-growth environments
- Experience with collaboration and ticketing tools (Notion, Slack, Zendesk, Google Workspace or similar)
- Attention to detail and strong data stewardship skills
- Comfort with identifying automation opportunities and working with tooling to scale processes
- Cross-functional communication and stakeholder management
Responsibilities
- Manage the full onboarding journey for new employees, ensuring compliant and complete employment packages
- Own end-to-end onboarding lifecycle tasks and employee communications, resolving queries promptly
- Collaborate with Mobility, Benefits, Lifecycle, Payroll and other cross-functional teams to deliver a seamless experience
- Maintain and secure employee data, ensuring accuracy, confidentiality, and compliance
- Identify and implement process improvements and automation opportunities to increase efficiency and scalability
- Support reporting, audits, and data integrity initiatives for compliance and operational excellence
- Create, update, and maintain knowledge and content resources to support team and client needs
Education
- Bachelor's degree or equivalent professional experience
- Relevant HR, business, or operations certifications preferred
Benefits
- Work from anywhere; fully remote role
- Flexible paid time off and working hours (async culture)
- 16 weeks paid parental leave
- Mental health support services
- Stock options and competitive compensation aligned to local markets
- Learning budget and career development support
- Home office & IT equipment budget
- Budget for local in-person social events or co-working spaces
Average salary estimate
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