Manager, Talent Development - job 2 of 3

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Here You Can:

Be part of the global team that helps bring our enterprise-wide talent development strategy and learning and development experiences at NBCUniversal’s corporate university, the Talent Lab, to life. 

This manager-level role blends strategy, learning design, facilitation, and project leadership. It’s ideal for someone who is energized by building meaningful experiences, working across global teams, and shaping the culture of the company.

At the Core of this role, you will:

• Manage and evolve the Talent Lab’s digital learning ecosystem
• Provide leadership and direction across multiple global Talent Lab development experiences
• Design and facilitate world-class live experiences (both in-person and virtual) across a wide range of audiences from individual contributors to executive leadership development.

Here’s what that will look like for you…

• Manage and evolve the Talent Lab’s digital learning ecosystem:
  • Craft and socialize the digital learning strategy and platform roadmap, aligned to enterprise capability priorities and learner needs.
  • Lead our content strategy, overseeing curation and creation of learning pathways, tools, and guides.
  • Collaborate with HR Operations and IT on the administration and governance of our learning platforms (LinkedIn Learning, internal SharePoint site, MasterClass at Work, and other tools), including permissions, workflows, vendor management, and user support.
  • Use analytics and learner feedback to optimize platform experience, content engagement, and communications—testing improvements and scaling what works.
• Provide leadership and direction across multiple global Talent Lab development experiences:
  • Own planning and project management (scope, timelines, resourcing, communications) across multiple workstreams and collaboration partners
  • Evolve and optimize delivery (cadence, templates, stakeholder checkpoints, vendor/facilitator coordination) to ensure high-quality end-to-end talent experiences
  • Provide people leadership (direct and/or indirect) by setting clear priorities, coaching team members, and building capability across the Talent Lab delivery team
• Design and facilitate world-class live experiences (both in-person and virtual) across a wide-range of audiences from individual contributor to executive leadership development:
  • Set the facilitation bar and role-model excellence—leading with credibility and presence
  • Set instructional design standards and review/quality-assure content to ensure alignment to outcomes, brand, and accessibility expectations
  • Own facilitator enablement, including onboarding, train-the-trainer, observation/feedback, and ongoing community of practice
  • Lead needs analysis and research with stakeholders to define problems to solve, prioritize investment, and translate insights into a program and platform roadmap
  • Define success measures and evaluate experiences (quantitative and qualitative), synthesizing insights and driving continuous improvement from individual contributors through executives

Every week will be different, and you’ll play an important role developing our talent, which is at the heart of our success as a creative company. 

What You’ll Have:

We’re a lean team that moves quickly, so to jump on in, we’ll expect that you have:

• At least 5+ years of experience designing and delivering learning & organizational development (L&OD) solutions, with increasing scope and ownership
• Demonstrated experience owning or administering digital learning platforms (e.g., LinkedIn Learning, SharePoint, LMS/LXP), including governance, content publishing workflows, vendor partnership, and basic analytics/reporting
• Expertise designing blended learning solutions (in-person, virtual, asynchronous, and mobile) and scaling access through digital platforms/learning technologies
• Significant experience as a facilitator in virtual and in-person environments.
• Experience project managing complex learning experiences, regularly balancing multiple projects in various stages of design and delivery
• Strong consulting and stakeholder management skills, including partnering with senior leaders to identify development needs, align on priorities, and design solutions to address them
• Experience coaching individuals in-the-moment through leadership challenges and providing them feedback and guidance
• Advanced proficiency in Microsoft Office 365 and digital collaboration/publishing tools (e.g., SharePoint, Teams)
• A bachelor’s degree in Industrial/Organizational Psychology, Human Resources, or equivalent experience
• Ability to travel as needed, up to 15% of the time

Bonus Points:

You’ve put in more time developing yourself than the bare minimum and have developed further expertise in the talent, strategy, and design space, which may include:  

• A master’s degree in Industrial/Organizational Psychology, HR, or an MBA  
• Experience setting strategy and operating rhythms for digital learning platforms and content (e.g., LinkedIn Learning, SharePoint, LMS/LXP), plus familiarity with content creation tools (video editing software, Articulate Rise) and digital communications tools (e.g., MyEmma)

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $85,000 - $110,000 (bonus eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].