Fast Facts

The Sales Account Specialist role involves supporting sales professionals with renewals and new business opportunities in a remote work setting within the US.

Responsibilities: Key responsibilities include supporting sales professionals, identifying upsell opportunities, managing customer relationships, preparing quotations, and maintaining customer information.

Skills: Proficiency in CRM tools and MS/Google Suite, with strong sales support experience and excellent communication skills.

Qualifications: Bachelor's degree or equivalent experience with 1-3 years in sales support or related roles.

Location: United States of America

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $75,000.

Sales Account Specialist

Job Location: Remote, US. You must reside and work in the US for this position.

Job Overview:

Sales Account Specialists are a customer-facing Sales support professionals who support renewal and new business opportunities. This role is integrated fully into Lexia’s selling model and complements the direct selling activities of our sales representatives by providing value-added activities that align with Sales’ day-to-day, as well as strategic objectives.

Job Responsibilities:

• Support Sales professionals with renewal and add-on business
• Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
• Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
• Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upselling goals
• Prepare quotations for incremental sales
• Maintain customer information, track customer outreach and manage pipeline
• Develop professional proposals and other professional communications
• Effectively communicate Lexia’s pedagogy, research, features and benefits
• Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
• Connect existing customers to Lexia’s professional learning resources to enhance their program satisfaction
• Communicate with educators and school leaders throughout the customer life cycle

Job Requirements: 

• Bachelor’s degree or equivalent experience
• 1 - 3 years of experience in sales, sales support, pipeline management, sales operations, education, or similar role
• Professional and proficient usage of CRM tools, MS Suite, Google Suite. Salesforce.com highly preferred
• Exceptional sales support acumen and experience delivering product presentations to groups and individuals

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.

Remote First Work Environment

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.