Customer Retention Jobs

Customer-focused CSM needed to lead onboarding, retention, and growth for law firm clients at an AI-driven immigration legal tech startup, based in Memphis or remote.

Airship is hiring an Emerging Accounts Manager to run repeatable, playbook-driven onboarding, adoption, and renewals for a large portfolio of low-ARR SaaS customers, focused on retention and predictable renewals.

Preferred Apartment Communities is hiring a Leasing Associate at Creekside Vista (Decatur, GA) to drive occupancy, deliver top-tier resident service, and support day-to-day leasing operations.

Patch My PC seeks an experienced Account Manager to remotely manage a large portfolio of enterprise customers, driving retention, renewals, and expansion.

Customer Success Architect needed to design and execute scalable success programs while providing hands-on technical guidance to customers and driving adoption, retention, and expansion.

Lead Customer Success Manager (Remote, CA) responsible for managing mid-market accounts end-to-end, improving retention and expansion through consultative engagement and analytics-driven strategies.

Lead and scale the customer lifecycle and retention engine for an acquisition-driven, AI-powered insurance brokerage based in Austin, TX.

Lead the enterprise customer success function for a restaurant technology platform, driving onboarding, adoption, and retention for high-value brand clients.

An analytical and communicative summer intern role at Popmenu giving hands-on experience in proactive client outreach, retention analysis, and process optimization within a hybrid SaaS client experience team.

Autodesk is seeking an experienced finance leader to be the primary business partner for Customer Success, shaping financial plans and SaaS metrics to drive retention, expansion, and customer value.

Flexential seeks a Customer Success Manager (East Region) based in Charlotte, NC to drive customer adoption, retention, and growth for colocation, cloud, and managed services.

AirGarage is hiring a Partner Success Manager (West) to act as the primary advisor for property owner partners, grow portfolio revenue, and ensure excellent operational performance across parking assets.

Health New England is hiring an Account Representative to drive renewals and client retention for small-group accounts while providing day-to-day support to brokers and internal teams (hybrid MA/CT candidates only).

Manage client relationships and growth for a performance-focused digital marketing agency, driving retention, strategic alignment, and measurable outcomes in a remote-first role.

OneTouch Direct is hiring a Customer Service & Sales Representative in San Antonio to handle inbound T-Mobile customer calls, resolve issues, and drive sales through upsell and cross-sell opportunities.

Stadium is hiring an Account Manager - Growth to own renewals and expansion for a defined book of package customers and drive net revenue retention in a remote, fast-growing SaaS environment.

Lead Speak4’s partner success function, managing a small team and high-value client relationships to drive retention, renewals, and revenue expansion.

Customer Success Manager sought to drive retention and growth for mid-market SaaS customers while owning post-sale relationships and renewals remotely from New Jersey.

Lead onboarding and first-year retention for SMB customers as a remote Customer Success Manager at Dodge Construction Network, focusing on adoption, engagement, and timely renewals.

Lead and execute multi-channel lifecycle programs that drive customer adoption, retention, and expansion for a fast-evolving SaaS company through data-driven digital engagement.

Popmenu is hiring a Client Onboarding Summer Intern to assist with new client implementations, onboarding coordination, and client communications in a hybrid Atlanta internship.

Instrumentl is hiring a remote Customer Success Manager to onboard, engage, and grow nonprofit customers across the US (PT–ET), ensuring adoption, renewals, and expansion on their grant-management platform.

Lead the Memorial solidcore studio as Head Coach & Community Manager, coaching classes, developing staff, and driving community outreach to grow the studio.

Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.

Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Front is hiring a Senior Customer Success Manager to drive retention and long-term value for a book of B2B customers by owning renewals, adoption, and strategic account outcomes.

Customer Success Manager for a fast-growing FinTech, responsible for driving partner practice retention and transaction growth through data-driven engagement, onboarding, and enablement.

Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.

Customer Success Manager at JOOR supporting West Coast clients during PST hours to drive adoption, retention, and account expansion.

Inclusive & Diverse

Empathetic

Mission Driven

Growth & Learning

Lead and scale an SMB Customer Success team at Medely to improve retention, drive expansion, and translate company goals into data-driven, operational plans for a rapidly growing healthcare staffing marketplace.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Strategic Customer Success Manager at Front responsible for driving renewals, adoption, and long-term value for a portfolio of B2B customers in a hybrid San Francisco-based role.

Customer Success Manager responsible for guiding a portfolio of commercial and enterprise customers through onboarding, adoption, and ongoing engagement to drive retention and expansion with a modern benefits platform.

Senior healthcare leader needed to lead customer success for Innovaccer's government and public sector accounts, ensuring delivery, retention, and strategic program impact across Medicaid, Medicare and CMS-aligned initiatives.

Ivo is hiring a Customer Marketing Manager to lead enterprise expansion, adoption, and advocacy programs from our San Francisco office to drive renewals, expansion, and customer-led growth.

Provide outstanding resident service and manage lease renewals and retention efforts for residents at Brizo Apartment Homes under AIR Communities.

Lead the architecture and commercial strategy for VIP services at Keywords Studios, designing revenue-focused player journeys and enterprise-grade account management programs.

SK Stones USA is hiring a Customer Success Manager to build strong client relationships and ensure successful use and delivery of our natural stone products across Palm Beach and Broward County.

Customer Success Manager needed to own the post-sale lifecycle for mid-market accounts, driving retention, expansion, and customer advocacy for a fast-moving SaaS platform.

Lead global digital customer success programs that scale engagement and retention by owning roadmaps, coordinating cross-functional delivery, and designing data-driven customer journeys.

Act as the primary liaison across assigned accounts to nurture contractor and client relationships, ensure successful placements, and support service delivery in K–12 special education and clinical support programs.

Lead the commercial success of Glimpse's CPG customer base by driving NRR/GRR, building executive relationships, and creating scalable account management processes in a fast-paced NYC startup.

Lead the commercial side for a durable chamber-management SaaS: manage customer relationships, run onboarding and training, execute renewals and pricing, and drive new ARR using AI to scale.

Hinge Health is hiring a strategic Client Executive to manage large enterprise accounts, drive 100%+ net revenue retention, and act as a trusted advisor to C-suite stakeholders across complex healthcare and SaaS environments.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Phonely seeks a hands-on Customer Success Representative to manage onboarding and support for SMB and mid-market accounts as we scale our conversational voice AI platform.

Spate is hiring a Junior Customer Success Manager to manage beauty and wellness accounts, driving product adoption, retention, and upsell through consultative onboarding and trend-driven insights.

Chainguard is hiring a Senior Manager of Customer Success Management to lead and scale CSM teams for Commercial and Digital customers in a remote-first, security-focused SaaS company.

Renesas seeks a data-driven Digital Customer Success Manager in Los Angeles to design and scale digital playbooks, improve activation and retention, and drive expansion through analytics-driven self-serve experiences.

Republic Services seeks an organized, customer-focused Associate Account Manager to retain and expand relationships with commercial and industrial customers through proactive outreach and Salesforce-driven account management.

Clean Earth seeks a Customer Experience Account Manager to own territory accounts, deliver exceptional service, and grow customer relationships through data-driven engagement and collaboration with sales and operations.