Client Retention Jobs

Customer-focused CSM needed to lead onboarding, retention, and growth for law firm clients at an AI-driven immigration legal tech startup, based in Memphis or remote.

Lead a $15M paid media practice remotely, driving commercial outcomes, client retention, and cross-disciplinary quality across Paid Media, Programmatic, and Creative.

Experienced B2B account manager needed to oversee client operations, contractor performance, and account growth for City Wide’s Chesapeake franchise.

City Wide Facility Solutions seeks a proactive Facility Solutions Manager in Savannah to manage and grow B2B client accounts while ensuring service quality across assigned sites.

Lead the enterprise customer success function for a restaurant technology platform, driving onboarding, adoption, and retention for high-value brand clients.

City Wide is hiring a field-based Facility Solutions Manager in the Norfolk/Hampton Roads area to oversee B2B client accounts, manage contractors and drive account retention and growth.

An analytical and communicative summer intern role at Popmenu giving hands-on experience in proactive client outreach, retention analysis, and process optimization within a hybrid SaaS client experience team.

Lead strategic client relationships and mentor Account Management teams as PersistIQ’s Senior Account Director to drive retention, expansion and high-quality delivery for a fast-growing remote B2B SaaS business.

Senior sales leader needed to drive regional growth and unify group and voluntary benefits distribution across the Western/Florida-aligned territory in a remote capacity.

Manage client relationships and growth for a performance-focused digital marketing agency, driving retention, strategic alignment, and measurable outcomes in a remote-first role.

Lead Speak4’s partner success function, managing a small team and high-value client relationships to drive retention, renewals, and revenue expansion.

Customer Success Manager sought to drive retention and growth for mid-market SaaS customers while owning post-sale relationships and renewals remotely from New Jersey.

Popmenu is hiring a Client Onboarding Summer Intern to assist with new client implementations, onboarding coordination, and client communications in a hybrid Atlanta internship.

Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.

Customer Success Manager at JOOR supporting West Coast clients during PST hours to drive adoption, retention, and account expansion.

Lead institutional client relationships for T. Rowe Price's Southeast territory, driving capital inflows, retention, and cross‑product solutions as a senior client-facing relationship leader.

Act as the primary liaison across assigned accounts to nurture contractor and client relationships, ensure successful placements, and support service delivery in K–12 special education and clinical support programs.

Heritage Werks is hiring a Senior Account Manager to lead brand client relationships, ensure delivery excellence, and grow accounts across a remote U.S. footprint.

Fiserv seeks an experienced Relationship Manager to manage strategic enterprise accounts, drive retention and expansion, and align payments solutions to client objectives.

Hinge Health is hiring a strategic Client Executive to manage large enterprise accounts, drive 100%+ net revenue retention, and act as a trusted advisor to C-suite stakeholders across complex healthcare and SaaS environments.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Lead a field-based operations team to grow revenue, ensure service excellence, and maintain high client retention across your territory for City Wide Facility Solutions.

Elevare Branding seeks a detail-oriented Sales Strategy Consultant to design and execute sales initiatives that boost revenue and improve client acquisition and retention.

Senior Commercial Relationship Manager needed to oversee and grow complex commercial lending and deposit relationships for M&T Bank’s Baltimore market.

Entrata seeks an experienced Account Manager to grow and retain strategic SaaS clients through consultative selling and strong relationship management.

Horizon Point seeks a customer-focused Customer Service Officer in Orlando to handle inquiries, resolve issues, and support client retention efforts.

HighLevel is seeking a proactive Customer Success Manager II to own onboarding, adoption, and retention for high-ticket customers in a remote-first SaaS environment.

Senior Customer Success Manager needed to support healthcare clients remotely by driving adoption, delivering clinical training, and acting as a trusted advisor to ensure successful technology implementation.

Serve as the technical advisor and client advocate for enterprise customers, managing implementations, integrations, and adoption to maximize long-term retention and value.

Lead client relationships as a Senior Customer Success Manager (remote, Michigan-based) to drive clinical adoption, training, and measurable outcomes across healthcare accounts.

Horizon Point is hiring a Customer Service Assistant in Dallas to manage phone and email inquiries, assist with orders and returns, and help deliver excellent customer experiences.

Lead RainFocus's 1:Many scaled CSM strategy and a small portfolio of strategic accounts while enabling and coaching associate CSMs to drive retention and expansion through automation and AI.

One Pass is hiring an Account Manager to own commercial client relationships, ensure successful delivery, and drive account growth and retention through strategic, data-informed account management.

Ascertain is hiring a Client Success Manager, Partnerships to drive adoption, retention, and growth across complex healthcare accounts by connecting product usage to measurable business outcomes.

Auberge Collection is hiring a Director of Client Development to design and lead global clienteling and loyalty initiatives that deepen relationships with high-value luxury guests.

Quorum seeks a PAC Account Manager to drive adoption, retention, and growth for its PAC product line while serving as a Trusted Advisor to PAC customers.

Becker is hiring a hands-on B2B Marketing Manager to own ABM, demand generation, events and revenue-focused programs in close partnership with Sales and Product teams.

Manage Radar AI client onboarding and activation at Ylopo, driving adoption, optimization, and expansion while translating product feedback to internal teams.

Lead strategic, in-market relationships with Side’s real estate partners to drive performance, retention, and organic growth across the SF Bay Area.

Cars Commerce is hiring an Account Executive in the Detroit territory to manage customer relationships, grow revenue through upsells and new business, and represent the company's dealer and marketplace solutions in the field.

Lead client intake, retention, housing coordination, and recreational engagement as the Director of Client Engagement & Services for a community-focused I/DD nonprofit based in San Rafael.

Lead Leland's B2B partner success as the founding Account Manager, owning onboarding, engagement, renewals, and expansion across enterprise, SMB, and university accounts.

Action Property Management is hiring a Los Angeles-based Regional Manager II to lead onsite General Managers, improve operational performance, and sustain strong client and board relationships across multiple communities.

Informa TechTarget is hiring a Customer Success Manager to drive adoption, retention and expansion of its B2B media and data products by partnering closely with client marketing and sales teams.

Lead and scale OfficeSpace's Client Success & Renewals function to drive predictable revenue, improve retention metrics, and embed AI-driven workflows across mid-market and enterprise accounts.

Lead enterprise account relationships remotely as a Senior Customer Success Manager, driving adoption, retention, and expansion for a trades-focused software partner.

Senior Customer Success Manager needed to manage enterprise accounts remotely, maximize product adoption, and drive retention and expansion for a SaaS partner in the trades industry.

A global services company is hiring an experienced Customer Relationship Manager to lead account strategy and operational support for key clients from a remote/hybrid Maryland-based role.

Senior Customer Success Manager needed to manage enterprise accounts remotely from Maine, driving adoption, retention, and growth through strategic consultation and data-led insights.

Lead strategic engagement and growth for a portfolio of enterprise clients, using data-driven insights to maximize adoption and long-term value for a SaaS provider in the trades industry.