Customer Service Representative - job 2 of 36
Company Description
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description
Position Overview
The Customer Service Representative handles customer inquiries and ensures a positive and efficient customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products or services
- Resolve customer concerns or escalate issues when necessary
- Maintain detailed records of customer interactions
- Support customer satisfaction and retention efforts
Qualifications
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Reliable and team-oriented
Additional Information
- Competitive salary
- Opportunities for professional growth and career advancement
- Ongoing training and skill development
- Supportive and collaborative work environment
- Full-time position with stable schedule
Average salary estimate
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