Entry Level Customer Service Assistant - job 1 of 22
Company Description
Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends.
Job Description
Job Description:
We are seeking a motivated and personable Entry Level Customer Service Assistant to join our dynamic team. This role is an excellent opportunity for individuals looking to start their career in customer service and develop valuable skills in a fast-paced, supportive environment. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service through various communication channels including phone, email, and live cha
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Assist customers in understanding product features, services, and policies.
- Document customer interactions accurately and update records in the CRM system.
- Resolve customer complaints and issues efficiently, escalating when necessary.
- Provide feedback to management regarding customer concerns and recurring issues.
Qualifications
Requirements
- High school diploma or equivalent; additional education is a plus.
- Proven experience as a receptionist, front desk representative, or relevant role.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite and office equipm
Additional Information
- Competitive salary within the range of $54,000 – $59,000 per year
- Opportunities for professional growth and career advancement
- Supportive and collaborative work environment
- Ongoing training and development programs
- Comprehensive benefits package
Average salary estimate
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