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Virtual Chat Support-ADF

Virtual Chat Support ADF Medical Services Inc.

We're hiring a responsive and professional Virtual Chat Support agent to assist our patients and clients online. If you're a fast type with a helpful attitude and great written communication — we want to hear from you.

Role: Virtual Chat Support Agent
Department: Customer Support & Patient Services
Location: Fully Remote
Type: Full-Time / Part-Time

What You'll Do:

  • Respond to patient and client inquiries in real time via live chat
  • Provide helpful information on services, scheduling, and billing
  • Handle multiple chat conversations simultaneously with professionalism
  • Document all interactions accurately in our support system
  • Escalate unresolved issues to the appropriate department
  • Maintain patient privacy and confidentiality per HIPAA guidelines

What We're Looking For:

  • 1+ year of chat support or online customer service experience
  • Excellent written communication and grammar skills
  • Typing speed of 45+ WPM with accuracy
  • Comfortable managing multiple chats at once
  • Reliable internet and a quiet home workspace
  • Medical or healthcare background is a plus but not required

Average salary estimate

$36000 / YEARLY (est.)
min
max
$30000K
$42000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 10, 2026
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