Customer Support Specialist - job 2 of 3
Customer Support Specialist ADF Medical Services Inc.
We're hiring a passionate and professional Customer Support Specialist to deliver outstanding service to our patients and clients. If you're a problem solver with a caring attitude and strong communication skills — we'd love to have you on our team.
Role: Customer Support Specialist
Department: Customer Support & Patient Services
Location: Remote / On-Site
Type: Full-Time / Part-Time
- Handle inbound calls, emails, and chat inquiries from patients and clients
- Provide accurate and timely information on services, appointments, and billing
- Resolve customer complaints and concerns with empathy and professionalism
- Document all interactions accurately in our CRM and support systems
- Follow up with patients and clients to ensure full issue resolution
- Collaborate with internal departments to address complex inquiries
- Maintain strict patient confidentiality in accordance with HIPAA guidelines
- Meet and exceed customer satisfaction targets and performance KPIs
Competitive pay
Health, dental & vision benefits (full-time employees)
Paid time off & paid holidays
Flexible scheduling options
Career growth opportunities within ADF Medical Services
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Help architect and operate the systems that take neuroscience datasets from raw experiments through large-scale model training, evaluation, and optimized production inference at Metamorphic.
Lead cross-functional security initiatives at WEX to deliver enterprise-grade controls, manage risk, and drive measurable adoption of security improvements.
High-performing Customer Success Manager needed to nurture emerging dispensary accounts, de-escalate complex issues, and drive adoption across Flowhub's platform.
Provide proactive onboarding and real-time operational support to Fetch's Valet Trash 1099 Service Partners, ensuring smooth operations and excellent partner experience.
VITL is hiring a Customer Onboarding Specialist to guide new clinic partners through activation and early adoption of its e-prescribing platform.
Serve Oregon residents as a Benefits Support Staff (Public Benefits Specialist, Entry) in St. Helens, delivering high-volume front-desk, phone, and eligibility support with a person-centered, trauma-informed approach.
Mark Rink seeks a personable Entry Level Customer Service Assistant to manage multi-channel customer inquiries and support client success from our Boston office.
Lead and coach a remote team of Technical Account Managers to drive exceptional customer outcomes and scale personalized support for Twilio’s strategic customers.
PracticeTek is hiring a customer-focused Software Onboarding Representative to manage onboarding projects and drive successful implementations of ChiroTouch for chiropractic practices.
SpringRole is the first professional reputation network powered by artificial intelligence and blockchain to eliminate fraud from user profiles. Because SpringRole is built on blockchain and uses smart contracts, it's able to verify work experienc...
742 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
