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Director of Customer Engineering

Tenstorrent builds high-performance RISC-V CPUs and AI compute platforms that unify software, compilers, networking and silicon. We are seeking a Director of Customer Engineering to own technical relationships with strategic customers and FAEs, translate customer requirements into actionable hardware and software specifications, and drive collaboration across RTL, verification, and software teams. The role is hybrid and based out of Toronto (also hiring in Austin, TX or Belgrade, Serbia); offers may be contingent on U.S. export-control eligibility.

Skills

  • Proven leadership of customer-facing technical teams and FAEs
  • Deep understanding of RTL, verification, and physical design for custom silicon
  • Systems-level thinking connecting RTL and microarchitecture decisions to software and performance
  • Excellent cross-functional communication and stakeholder alignment skills
  • Experience with silicon bring-up,DV workflows, and customer acceptance processes

Responsibilities

  • Own and manage technical relationships with strategic customers and FAEs, ensuring clear requirements and expectations.
  • Translate high-level customer requests into concrete engineering specifications for hardware and software teams.
  • Coordinate customer-specific NEO silicon configurations and oversee required RTL changes and customizations.
  • Drive cross-functional collaboration between customer engineering teams, internal DV, RTL, verification, and software groups to ensure reliable delivery.
  • Advocate customer workloads to influence product roadmap and prioritize engineering efforts based on customer impact.
  • Mentor and scale customer-facing engineering teams and Field Application Engineering (FAE) organizations.

Education

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science or related field (or equivalent experience)
  • Advanced degree (MS/PhD) preferred but not required

Benefits

  • Highly competitive total compensation (base + variable + equity)
  • Health and dental benefits and retirement plan (company-provided)
  • Hybrid work model with flexible location options (Toronto, Austin, Belgrade)
  • Professional development and opportunities to influence product roadmaps
  • Equal opportunity employer with inclusive culture
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
SALARY RANGE
$100,000/yr - $500,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 22, 2026
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