Senior Sage 300 Support Consultant
One of Pine's portfolio companies is looking for an experienced Senior Sage 300 Support Consultant to join our growing team. In this role, you will serve as a senior resource for our Sage 300 client base that have a Customer Success Plan (CSP) — resolving complex issues, guiding implementations and upgrades, delivering training, and helping clients maximize the value of their ERP investment. Clients with a CSP have access to the most senior consultants and receive expedited, first-class service. You will work directly with clients across a variety of industries and collaborate closely with our consulting, account management, and development teams.
- Act as a primary escalation point for complex Sage 300 support cases, ensuring timely and thorough resolution.
- Provide expert functional and technical support across core Sage 300 modules, including General Ledger, Accounts Payable, Accounts Receivable, Inventory Control, Order Entry, Purchase Orders, and Project & Job Costing.
- Lead and assist with Sage 300 implementations, upgrades, and data migrations for clients across multiple industries.
- Configure and customize Sage 300 to meet each client's unique business requirements.
- Deliver end-user training — both virtually and on-site — and develop supporting documentation.
- Support integrations between Sage 300 and third-party applications, including add-ons and complementary solutions relevant to client needs.
- Diagnose data integrity issues, system errors, and performance challenges with a structured, solutions-oriented approach.
- Maintain detailed case documentation and communication logs using internal systems.
- Build and sustain trusted, long-term client relationships — serving as a reliable advisor throughout the client lifecycle.
- Collaborate with Account Managers to identify client needs and opportunities for expanded services or solutions.
- Mentor junior consultants and contribute to the team's collective knowledge base.
- Stay current with Sage 300 product releases, patches, and Sage partner program updates.
- 5+ years of hands-on Sage 300 ERP experience (formerly Accpac).
- Strong functional knowledge of core Sage 300 modules (GL, AP, AR, IC, OE, PO).
- Demonstrated experience with Sage 300 implementations, upgrades, and client-facing support.
- Solid understanding of accounting principles and the operational needs of finance teams.
- Excellent communication skills — able to translate technical concepts clearly for non-technical users.
- Ability to work directly with clients via phone, video, and in person.
- Self-motivated, organized, and effective at managing multiple client engagements simultaneously.
- Team-oriented mindset built on integrity and proactive service.
- Experience with Sage 300 add-ons such as Sage CRM, Sage HRMS, Sage Fixed Assets, or Service Manager.
- Familiarity with SQL Server, Crystal Reports, and/or Sage Intelligence Reporting.
- Experience supporting clients in hospitality/hotel management, heavy equipment, construction, or multi-entity organizations.
- Knowledge of third-party integrations with hospitality or financial platforms.
- Sage 300 certification or Sage partner accreditation.
- Experience with Sage Intacct is a plus.
- Bachelor's degree in Accounting, Finance, Information Technology, or a related field (or equivalent experience).
- Client Focus – Delivers exceptional, responsive support and builds lasting client trust.
- Technical Mastery – Deep Sage 300 knowledge with the ability to solve complex, unfamiliar problems.
- Communication – Clear, professional, and proactive — in writing and conversation.
- Team Orientation – Collaborates across consulting, account management, and development teams.
- Integrity – Acts with transparency and respect in every client and internal interaction.
- Adaptability – Thrives in a fast-paced environment serving diverse industries and client needs.
Benefits: Competitive benefits package (medical, dental, vision), generous PTO and company-observed holidays, 401(k) with employer match, professional development opportunities, and a people-first culture backed by Pine Services Group.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Provide implementation, configuration, and end-user training for Jenzabar's student information systems while consulting with higher-education clients to align software with institutional processes.
Experienced technical leader sought to define and scale AND Digital’s Data & AI practice in the US, advising C-suite clients and driving enterprise AI solution delivery across hyperscale platforms.
Decision Foundry is hiring a remote Salesforce Consultant to lead post‑go‑live configuration, managed services, and technical escalations that improve customer outcomes.
Senior Manager in Visa Consulting & Analytics responsible for selling and delivering strategic payments and analytics engagements for large U.S. issuers to drive profitable growth.
Neural Concept seeks a Solutions Engineer to translate engineering challenges into high-value AI-powered solutions and drive adoption with leading industrial customers.
Corelight seeks a technically strong Professional Services Engineer (Federal) to validate deployments, develop detection/hunt content, and support SOC/IR integrations across customer environments.
WLH seeks an Associate Consultant in Commercial Excellence to develop and customize client-ready commercial solutions and learning resources for pharmaceutical clients in a remote role with travel as needed.
Technical Architect role at Zendesk focused on designing and implementing integrated Zendesk solutions by partnering with customer SMEs and internal teams to deliver scalable, customer-facing technical architectures.
Lead Loram’s global transit consulting and digital asset management practice to deliver data-driven maintenance strategies, deepen customer relationships, and expand service offerings.
An experienced enterprise architect is needed to translate customer requirements into secure, scalable Veeam solution architectures and lead post‑sales implementations across hybrid and cloud environments.
Solo.io is hiring a Principal Solutions Architect to own post-sales technical success for strategic customers and drive adoption of its Gloo API and service-mesh platform.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
