Theory of Constraints Business Consulting Lead

At Goldratt Group, we are hiring exceptional, results-driven business leaders with strong analytical skills for our Theory of Constraints Business Consulting Lead position. We are looking for team players with integrity, an open-minded attitude to resolving problems, and a willingness to be accountable for results. We work closely with companies to help them holistically improve their top-line and bottom-line by improving and synchronizing all aspects of their business. We only take on projects when we believe our clients will achieve significant results. We tie a substantial portion of our fees to our clients’ achieving the targeted results. A few examples include:

United States Air Force is deploying Theory of Constraints across its bases worldwide to improve availability of aircraft and streamline operations. We are already achieving great results, including a 50% reduction in scheduled maintenance times at one base and a 50+% increase in daily aircraft availability at another. Our efforts help maintain mission readiness and foster a culture of continuous improvement across the Air Force.

Delta Air Lines’ Catering Operations reported a 75% reduction in number of delays by applying TOC. Collaboration between Delta and its suppliers that run the catering operations was critical to the project’s success. This collaboration, unprecedented in the industry, was achieved by creating win-win contracts, establishing new rules of working together, and setting up agreements on transparency.

Utah State Hospital for Mental Health achieved a reduction in its waiting list of patients from ~100 to 15. The average wait times decreased from 168 days to 40, capacity increased 78% and discharges increased 69%. The project involved synchronizing all services to a clinically driven, patient-centered discharge date. It required changes in policies, doctor and psychiatrists’ behavior, and unprecedented collaboration with the courts.

Job Description: As a Theory of Constraints Business Consulting Lead, you will help lead small teams of consultants and analysts to build the strategies, capabilities, systems, and processes needed to deliver bottom-line results. You will serve as a project manager to apply Theory of Constraints and design a solution strategy for the client. You will also do detailed analysis on client data and be a part of a team that leads change management initiatives. You will be responsible for account management; developing relationships with key client stakeholders and ensure the client is satisfied throughout the engagement.

You will have the opportunity to manage projects, including tracking metrics and preparing communications to report back to client and internal leadership. Additionally, you'll develop practical recommendations and look for opportunities to improve engagement profitability.

This is an implementation focused role. You will work alongside the client’s team, assisting in driving the project forward. This could include facilitating workshops with front-line and supervisors, connecting with and motivating the client team, or developing skills of client team members when appropriate.

You will also be managing your small team, providing support and development of consultants and analysts. You will have the opportunity to develop training, be a mentor, and support the growth of GCNA.

Desired Qualifications

• 7+ years’ experience working in Change Management, Consulting, Project Management, etc.
• Ability to apply a range of analytical tools, gain and synthesize insights and develop solutions using Theory of Constraints framework
• Master’s degree or MBA and/or background in Industrial Engineering  
• Strong understanding of Theory of Constraints and/or change management principles, methodologies, and leading practices with previous experience with organizational change efforts
• Ability to communicate ideas effectively, both verbally and in writing, leveraging Microsoft Excel, PowerPoint and other Microsoft tools
• Comfortable with significant client interaction and interest in building relationships
• Strong interest in coaching or mentoring others
• Ability to apply a range of analytical tools, gain and synthesize insights and develop solutions using Theory of Constraints framework
• Proven ability to frame projects and establish required governance to move projects forward. S/he will have to engage appropriate resources from within the team, from the line areas specifically sponsoring the project, and potentially external consultants or other support areas with the Firm
• Authorized to work in the United States
• Ability to travel as needed (up to 80%, will vary by project). Note, due to the nature of the job and travel expected, candidates should live in Major US Cities. When not on client site, you will work remotely.

Salary is competitive and dependent on experience. We offer a generous benefits package including health insurance, unlimited PTO, parental leave, vision/dental insurance, and life insurance.