Human Resources Operations Director
Skills
- Deep employee relations and investigation experience
- Benefits strategy, administration, billing and vendor management
- Leave management including FMLA and ADA accommodations
- HRIS administration and data reporting (UKG experience preferred)
- Strong knowledge of federal and state employment laws and compliance
- Analytical skills to interpret HR metrics and recommend improvements
- Coaching and stakeholder management skills for leaders and HRBPs
Responsibilities
- Lead and mentor the HR Business Partner team, facilitate team meetings, and ensure consistent HR policy application
- Act as senior point of contact for complex employee relations, investigations, disciplinary actions, and terminations
- Oversee benefits program design, annual open enrollment, vendor relationships, audits, and regulatory compliance
- Manage administration of leave programs including FMLA, ADA accommodations, disability, and workers’ compensation
- Ensure HR operations (onboarding/offboarding, HRIS, personnel files, policy management) run efficiently and compliantly
- Maintain and improve HR reports, dashboards, and data-driven metrics to support business decisions
- Partner with Legal on sensitive employment matters and lead internal HR compliance audits and remediation
- Support employee engagement, recognition programs, and culture-building initiatives
Education
- Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience
- HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)
Benefits
- Medical, dental, and vision insurance
- Short- & long-term disability and life insurance
- Company paid holidays, floating holiday, and paid time off (PTO)
- 401(k) plan with competitive company match
- Eligible for free monitored security system after 90 days
- Education assistance and professional development support
- On-site amenities: café, coffee/smoothie bar, fitness facility and walking trail
- Volunteer and community engagement opportunities
- Birthday and work anniversary rewards
Average salary estimate
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