Strategic Client Success Partner -PharmD Required
Skills
- PharmD clinical expertise applied to PBM and benefits management
- Advanced Microsoft Excel and PowerPoint skills
- Client relationship and stakeholder management
- Data-driven analysis and reporting
- Strong presentation and communication skills
- Project and program management
Responsibilities
- Develop and implement program strategies to optimize outcomes, enhance client experience, and improve plan performance
- Serve as the primary point of contact for clients, consultants, brokers, and partners, managing inquiries and fostering trust
- Collaborate cross-functionally with implementations, analytics, and account teams to align initiatives with client objectives
- Analyze data and trends to identify opportunities for cost savings, quality improvement, and program enhancements
- Create and deliver client presentations, reports, and strategic recommendations demonstrating value and ROI
- Support onboarding and implementation activities, ensuring a seamless transition from implementation to ongoing client management
- Manage and execute client contractual requirements and guarantees while driving retention and growth
- Participate in client-facing webinars, trainings, and occasional travel to client events (20-40%)
Education
- PharmD (Doctor of Pharmacy) required
- Relevant continuing education or certifications in managed care or pharmacy practice preferred
Benefits
- Competitive compensation
- Health, dental, and vision coverage
- Opportunities for professional development and growth
- Remote work with occasional travel (20-40%)
- Paid time off and other standard employee benefits
Average salary estimate
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