Sr. Account Manager
Skills
- Strong account management and client-facing skills
- Experience planning and executing multi-channel campaigns with digital emphasis
- Familiarity with CRM and website-driven marketing
- Media planning and campaign coordination experience
- Excellent written and verbal communication and presentation skills
- Team leadership and mentoring experience
- Project and deadline management in an agency environment
- Familiarity with Veeva PromoMats a plus
Responsibilities
- Provide strategic leadership and oversight for the Account Management team
- Develop and maintain senior client relationships and act as primary client contact
- Manage day-to-day account operations, timelines, deliverables, and expectations
- Drive tactical projects through cross-functional teams to meet delivery requirements and deadlines
- Identify client needs and upsell or implement solutions to expand relationships
- Mentor, grow, and manage account team members as a trusted advisor
- Coordinate with other departments to incorporate senior staff as project objectives warrant
- Maintain working knowledge of MERGE’s solutions and recognize opportunities for the agency
Education
- Bachelor’s degree or equivalent professional experience
- Relevant degree in marketing, advertising, communications, or related field preferred
Benefits
- Medical, Dental, and Vision insurance
- Employer-paid Life & Disability insurance
- 401(k) retirement plan
- Lifestyle Spending Account
- Flexible Time Off & paid holidays
- Remote-friendly / hybrid work with regional hubs
- Professional development and career growth opportunities
Average salary estimate
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MERGE promotes health, wealth, and happiness in the world by merging storytelling with technology and offering marketing and technology clients full-service capabilities including strategy, creative communications, experience, engineering, perform...
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