Administrative Assistant - job 1 of 6

Spectrum Matters, a dedicated provider of Applied Behavior Analysis (ABA) services for children on the autism spectrum and other related disorders in South Dakota, is seeking a detail-oriented and proactive Administrative Assistant to join our committed team. Our organization is focused on empowering families and individuals affected by Autism Spectrum Disorder (ASD) by offering knowledge-driven strategies tailored to each person's potential to live their best life. We pride ourselves on delivering high-quality therapy through Registered Behavior Technicians (RBT) under the supervision of Board Certified Behavior Analysts (BCBA), maintaining excellence through ongoing training and research-based practices. As an Administrative Assistant at Spectrum Matters, you will play a critical role in supporting our comprehensive team by managing daily operations, facilitating communication between families and clinicians, and ensuring the smooth execution of administrative tasks. This position offers a meaningful opportunity to contribute to a mission-driven company that prioritizes effective ABA services and fosters the growth and integration of individuals with ASD into their communities. If you are organized, compassionate, and eager to support mental health care services within a dynamic environment, Spectrum Matters welcomes you to apply and become part of a team working to positively impact lives through dedicated care and professional excellence.

Responsibilities

• Manage daily office operations and maintain a well-organized work environment.
• Answer phone calls, respond to emails, and communicate effectively with families, clinicians, and staff.
• Schedule appointments, therapy sessions, and team meetings, coordinating calendars to optimize workflow.
• Maintain and update client records, ensuring confidentiality and compliance with HIPAA regulations.
• Assist with billing, insurance verification, and documentation required for service provision and reimbursement.
• Support the collection and organization of data related to therapy services for progress tracking.
• Coordinate training sessions and in-services for staff, ensuring logistical arrangements and materials are prepared.

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Proven experience in administrative roles, preferably within healthcare or mental health settings.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with office software including Microsoft Office Suite and electronic health record systems.
• Ability to maintain confidentiality and adhere to privacy regulations such as HIPAA.
• Capable of multitasking and managing priorities in a fast-paced environment with a compassionate and patient approach.