Director of Operations and Margin Performance

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.

Gold Coast Schools, proudly part of the Colibri Group family, is Florida's premier provider of professional licensing education with over 50 years of excellence. As a Colibri Group brand, Gold Coast Schools offers pre-license, post-license, and continuing education across various industries, including real estate, CAM, insurance, mortgage, and construction. We deliver our courses through classroom, livestream, and online formats, ensuring flexible learning options for our students.

Position Overview:

Reporting to the General Manager of Contracting & Property Services (CPS), the Director of Operations & Margin Performance is responsible for driving cost discipline, operational efficiency, and scalable execution across CPS's physical products and live learning operations. The core mandate of this role is to improve unit economics, reduce operational friction, and ensure CPS can scale responsibly through better process design, systems, and vendor strategy. CPS operates as a direct-to-consumer business with significant physical product volume, primarily books and print materials, fulfilled through an ecommerce model — making inventory accuracy, fulfillment economics, and vendor relationships central to the unit's margin performance.

This role is primarily focused on COGS management, vendor and contract optimization, expense visibility, and continuous improvement of site-based and live operations. Partnering closely with FP&A and CPS business unit leaders, this leader ensures that spend is intentional, transparent, and aligned to business priorities, while actively identifying opportunities to reduce dependency on physical labor and increase scale through technology, tooling, and process redesign.

While this role maintains ownership of warehouse and live delivery operations, day-to-day floor execution is supported by a warehouse floor manager. This structure enables the Director to operate at the system, process, and economic level, while remaining an engaged onsite partner and support to site leadership. The ideal candidate is a systems thinker with a bias for action, a strong command of operational economics, and the leadership presence to drive change across a complex, multi-function environment.

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!