Senior Product Manager - Identity & Eligibility
Skills
- Product management for platform/identity/infrastructure products
- Deep familiarity with identity and access management (SSO, OAuth, member matching)
- Experience with eligibility and benefits file processing
- Strong data fluency and metrics instrumentation
- Healthcare or benefits domain knowledge
- Cross-functional collaboration with engineering, security, clinical ops, and client success
- Security and consent-aware product design
- Experience designing internal tooling and operational workflows
- Ability to define SLAs and reliability targets
Responsibilities
- Own end-to-end product roadmap for identity, authentication, and eligibility across member and client workflows
- Define and simplify data models for member eligibility, benefits coverage, and account relationships
- Partner with engineering and data teams to build real-time, reliable eligibility determination
- Balance low-friction user access with necessary security and compliance controls
- Build internal tooling for client success, operations, and clinical teams to self-serve eligibility and troubleshooting
- Set and track reliability, accuracy, and latency targets for eligibility systems
- Monitor key metrics across enrollment funnels, eligibility match rates, and access failures
- Design access, authentication, consent patterns for web, mobile, live care channels and non-human agents
- Collaborate with AI, security, and clinical teams to enable safe automated interactions with sensitive health data
Education
- BA/BS in a relevant field or equivalent experience
- Advanced degree (MS/MBA) preferred but not required
- Relevant certifications in product, security, or data are a plus
Benefits
- Competitive medical, dental, and vision coverage
- 401(k) plan with generous company match
- Stock options and corporate bonus program
- Flexible Time Off / Paid Time Off and 13 paid holidays
- Life, disability, and supplemental protection plans
- Mental health and wellness benefits
- Remote-first work environment
Average salary estimate
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Our mission at Transcarent is to make it easy for people to access high quality, affordable health and care.
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