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Senior Platform Engineer - US Remote

PerfectServe is a leader in clinical communication and physician scheduling solutions, focused on accelerating speed to care and improving patient outcomes. We are seeking a Senior Platform Engineer to design, build, and optimize our cloud platform, drive IaC and GitOps practices, integrate AIOps capabilities, and mentor engineers to raise platform reliability and developer experience.

Skills

  • Extensive Kubernetes administration at scale (ArgoCD, Helm, cluster lifecycle)
  • Expert Terraform and IaC patterns and module development
  • Deep AWS experience across networking, compute, storage, and security
  • Experience with CI/CD, GitOps, developer platforms, and automation pipelines
  • Familiarity with AIOps tooling and ML-driven observability/predictive scaling
  • Strong security and IAM knowledge for cloud-native environments
  • Ability to design for reliability: SLIs, SLOs, monitoring, and incident management
  • Mentoring, cross-team communication, and technical leadership

Responsibilities

  • Lead design and architecture of cloud-native systems ensuring scalability, security, and operational excellence
  • Drive cloud implementation and strategy with emphasis on AWS and Infrastructure as Code
  • Implement and integrate AI/AIOps for intelligent monitoring, anomaly detection, and automated remediation
  • Define and monitor platform SLIs and SLOs; optimize performance and reliability
  • Develop and maintain support, monitoring, and disaster recovery processes; participate in incident response
  • Champion GitOps and CI/CD workflows, reusable IaC modules, and platform automation
  • Mentor engineers, lead code reviews, and document platform patterns and best practices
  • Continuously evaluate emerging technologies and recommend adoption to improve platform efficiency

Education

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
  • Relevant cloud or Kubernetes certifications preferred (e.g., AWS, CKA/CKAD)
  • Ongoing professional development in cloud-native and AIOps technologies

Benefits

  • Remote-first work environment
  • Health, dental, vision, life and disability insurance options available day one
  • 401(k) with company match and immediate vesting
  • 17 company holidays, 2 floating holidays, and competitive paid time off
  • Internal advancement opportunities and professional development
To read the complete job description, please click on the ‘Apply’ button
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CEO of PerfectServe
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Guillaume Castel
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Average salary estimate

$145000 / YEARLY (est.)
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$130000K
$160000K

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PerfectServe's mission is simple: We want to use our technology to make communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger.

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SALARY RANGE
$130,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 8, 2026
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