Senior Product Operations Manager
Skills
- 4+ years in operations, implementation, product, or technical support roles
- Experience administering or building technical systems end-to-end (CRM, ticketing, automation library)
- Comfort working with messy, unstructured vendor data and performing data QA
- Basic Python and SQL for data cleaning, transformation, and validation
- Experience building multi-step automations in Make, Zapier, or similar platforms
- Salesforce administration experience, including picklists and workflow impacts
- Dashboarding experience (Tableau preferred) for operational metrics
- Experience producing technical documentation, SOPs, and knowledge base content
- Strong project management and stakeholder communication skills
- Familiarity administering ticketing systems like Zendesk or Jira
Responsibilities
- Manage recurring vendor data intake (enrollment reports, utilization files) and validate completeness and accuracy
- Partner with Analytics and Engineering to design and maintain automated vendor integration pipelines
- Identify and investigate data anomalies and coordinate root-cause resolution with vendors and internal teams
- Maintain data transformation logic (Python/SQL) to clean, reshape, and validate files before loading downstream
- Own Salesforce updates for vendor enrollment status, picklists, and program tracking fields
- Consult with RevOps on workflow dependencies and support rollout of CongaSign and Salesforce automations
- Build and maintain operational dashboards (Tableau) tracking enrollments, eligibility, and utilization
- Create and distribute regular reports and MCCI survey results to stakeholders
- Build and maintain no-code/low-code automations (Make, Zapier) and document automation logic
- Maintain technical documentation, SOPs, and a centralized wiki for vendor configurations and troubleshooting
Education
- Bachelor’s degree in a related field preferred or equivalent practical experience
- Comfortable with professional experience substituting for formal education
Benefits
- Fully paid medical, dental, and vision benefits
- Flexible PTO
- 401(k) company contribution
- Tuition reimbursement
- Professional development allowance
- Transportation allowance and daily parking reimbursement
- Engaging hybrid work environment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
T. Rowe Price is hiring a Product Analyst to drive MarTech data foundation initiatives focused on client profile and analytics, enabling personalization and measurement across digital channels.
Flywire is hiring a Product Manager - Go To Market to define technical strategy, lead roadmap execution, and bridge business and engineering to enable scalable GTM platform capabilities.
Zicasso is hiring a Senior Growth Product Manager to lead conversion rate optimization across the discovery-to-request journey and drive measurable growth for its luxury travel platform.
Lead the clinical vision for Elsevier Clinical Solutions as Global Chief Medical Officer, shaping clinical governance, responsible AI, and strategic partnerships to drive measurable improvement in patient care.
Lead Bose Automotive’s in-market product strategy and roadmap to align consumer insights, OEM requirements, and cross-functional delivery for premium audio and ASM products.
NBCUniversal is hiring a Product Manager to lead mobile upgrade and retention experiences for its DTC portfolio, focusing on experimentation-driven improvements to subscription revenue and churn prevention.
JobHire.AI seeks a Senior Tech AI/ML Product Manager to lead strategy and delivery of a scalable job discovery and matching engine powered by ML/LLMs to dramatically improve job-match relevance and application outcomes.
Wolters Kluwer is hiring a Product Manager to lead roadmap, P&L, and cross-functional delivery for digital medical education and practice products, driving customer-focused enhancements and growth.
A hands-on Product Developer with deep handbag construction and factory experience is needed to turn concepts into high-quality, production-ready handbags for a growing, sustainable accessories brand.
NBCUniversal is hiring Academic Year Product Management Interns to support studio tech solutions and finance systems, focusing on product support, requirements, testing, and reporting while working onsite in Universal City.
Lead the strategy and roadmap for Zillow Rentals' AI-first support stack, integrating platforms such as Salesforce and Zendesk with LLM-powered experiences to turn Support into a strategic advantage.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
