Fast Facts

Nelnet Business Services is seeking a Software Analyst II to design innovative software solutions and collaborate closely with product owners and development teams in a hybrid work environment.

Responsibilities: Key responsibilities include translating business objectives into functional requirements, leading collaborations across teams, and providing post-implementation support.

Skills: Candidates should possess strong problem-solving skills, attention to detail, and a working knowledge of software technology and analysis, along with experience in SQL.

Qualifications: A Bachelor's Degree or equivalent experience, along with 3+ years in a similar software analyst role and experience in technology solutions design and management is preferred.

Location: This position is based in Lincoln, USA with a hybrid work option.

Compensation: $80000 - $90000 / Annually

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Software Analyst II designs software solutions for product needs by collaborating with the product owner, business stakeholders, and software engineers. In addition, this position ensures the Development Team clearly understands business needs and leads the effort to design effective, simple and creative solutions. The Software Analyst II also elicits, analyzes and communicates detailed functional requirements within the agile development process. As a more experienced Software Analyst, this position develops a broad business understanding and leads collaboration as well as provides recommendations for new software, procedures and technical resolutions.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence in our Draper Utah office. The in-office requirement will fluctuate depending on the current need of the rotation and offers flexibility for candidates still attending college courses on campus through graduation.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

JOB RESPONSIBILITIES:

1.   Provides functional/technical requirements elicitation, analysis, solution design, and testing support.

2.   Translates business objectives into actionable functional/technical requirements.

3.   Ack as/partners with the Product Owner to ensure the Development Team’s comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.

4.   Develops an overall understanding of the business.

5.   Resolves impediments related to software requirements.

6.   Participates in design reviews and team reviews to assess test cases, documentation, and other specifications around the project.

7.   Leads collaborations across teams.

8.   Determines and recommends steps for implementing/integrating new software and procedures.

9.   Identifies issues/gaps in designs or implementations and recommends solutions.

10.   Identifies and communicates risks to the Product Owner.

11.   Troubleshoots applications and recommends technical resolutions for research tickets or impediments.

12.   Provides post-implementation support.

13.   Assists with user training and related artifacts.

14.   Monitors DevOps processes, captures metrics, and provides insight and ideas on improving efficiency.

15. Ability to test software to verify requirements.

EDUCATION: 

Bachelor’s Degree or commensurate experience.

EXPERIENCE: 

1.   3+ years of experience with NBS products or in a similar position with another company.

2.   Experience in designing, developing, implementing, testing and managing technology solutions.

3.   Experience with SQL.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

1.   Working knowledge of software technology and broad business knowledge.

2.   Established skills in technical examination and analysis.

3.   Ability to think conceptually and have an adaptable and flexible mindset.

4.   Strong attention to detail.

5.   Problem-solving and troubleshooting skills.

6.   Respectful and collaborative with the ability to adapt to change.

7.   Focus on delivering value through continuous learning and pride in ownership.

Pay range for this role is $80,000-$90,000 annually, depending on experience.

#LI-CW1

#LI-Hybrid

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. 

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 orcorporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.