Customer Technical Support Jobs
Browse 99 exciting jobs hiring in Customer Technical Support now. Check out companies hiring such as Twilio, WeInfuse, Autodesk in Springfield, Charlotte, Virginia Beach.
Lead and coach a remote team of Technical Account Managers to drive exceptional customer outcomes and scale personalized support for Twilio’s strategic customers.
WeInfuse seeks a technically savvy Product Specialist to bridge engineering and client-facing teams, driving product support, implementation, and customer-driven improvements for our infusion center SaaS.
Autodesk is hiring a Technical Support Specialist to investigate Tier II escalations for Autodesk Forma, validate defects, and collaborate with engineering to improve product reliability and customer experience.
Provide Tier 2 technical support for EHR/EMR platforms in a fully remote HealthTech role, troubleshooting integrations and guiding healthcare clients to resolution.
Agiloft is hiring a Technical Support Engineer 1 to provide front-line technical support, manage support tickets, and assist customers with installations, licensing, and diagnostic troubleshooting.
Hinge Health is hiring a remote Member Support Specialist to deliver empathetic, multi-channel support for members navigating MSK care, enrollment, and billing.
Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.
Be the technical trusted advisor for Clay’s highest-value enterprise accounts, resolving complex issues, designing integrations, and shaping how we scale enterprise support.
Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.
LiveData is hiring a Customer Success Technical Manager to diagnose and resolve technical issues, own customer-facing documentation, and support hospital deployments in a remote, Eastern-time-focused role.
Rezilient is hiring a Technical Support Specialist to own first-line technical triage, resolve common user issues, and route complex problems across product, engineering, and clinical teams to improve patient and internal user experience.
SGS is looking for an experienced Key Account Manager with deep OGC/OCM and oil & gas knowledge to manage key client relationships, drive service growth and support technical sales activities.
Provide escalated multi-channel customer support and technical troubleshooting for Fandango and GolfNow customers while contributing to knowledge resources and cross-functional resolutions.
Provide front-line technical support and issue resolution for Ingram Education Services' ordering and digital learning platforms while maintaining documentation and SLA adherence.
Help resolve escalated technical issues and bridge Support, Product, and Engineering to ensure smooth integrations, onboarding, and customer confidence for EasyLlama’s mobile-first compliance platform.
Avery Dennison is hiring a Technical Customer Support Specialist to provide first-level software and hardware support, manage tickets, and deliver a premium customer experience at its Orange, CA location.
Phonely seeks a hands-on Customer Success Representative to manage onboarding and support for SMB and mid-market accounts as we scale our conversational voice AI platform.
Technical Service Engineer supporting North American customers on product quality, claims resolution, testing and product development for a steel/materials-focused organization.
The Toro Company is hiring a Service Rep II in Bloomington, MN to deliver technical product support and create clear service documentation for dealer and customer channels.
Runna — recently acquired by Strava — is hiring a Technical Customer Support Associate to troubleshoot app issues, escalate complex cases, and deliver outstanding support to runners.
Provide student-facing technical support for online classroom access across phone, chat, email and social channels in a hybrid Phoenix-based role with Grand Canyon Education.
Aiwyn is hiring a Tier 2 Technical Support Analyst to investigate escalated issues, resolve data and integration problems, and translate technical findings into clear guidance for customers and internal teams.
Airbnb's Real Estate team is hiring a Technical Customer Success Manager to own onboarding, technical configuration, and ongoing success for property partners across the US.
Support enterprise customers by deploying, configuring, and troubleshooting Ohalo's Data X-Ray platform as a Technical Implementation Analyst on our remote-first Customer Success team.
Lead a high‑performing knowledge management team to design, govern, and scale content and taxonomy that powers Airbnb's support experiences and AI enablement.
Provide efficient remote technical support and excellent customer service as a Remote Support Associate working with Robert's team.
Technical Support Engineer needed to troubleshoot partner integrations, drive incident resolution, and improve production reliability at a growing Bay Area fintech.
Provide expert phone and email support for SketchUp users at Trimble, helping design and engineering professionals overcome technical hurdles and get the most from 3D modeling tools.
Jellyfish is hiring a Customer Support Specialist to provide technical triage, customer education, and cross-functional escalation management for our AI-integrated engineering platform.
Provide fast, empathetic technical support and product education for short-term rental hosts at Hospitable, a remote-first SaaS platform for the Airbnb ecosystem.
Early-career technical professionals are invited to join Alertus’ Tech Forge rotational program to gain hands-on experience across software, hardware, QA, field implementations, and product teams with mentorship and a path to full-time placement.
Lead and mentor a cloud and systems support team at Trimble to improve reliability and customer experience for enterprise ERP solutions in the construction sector.
BlackCloak is looking for an entry-level Technical Success Specialist to deliver technical support and onboarding for executive-focused cybersecurity and privacy services.
Technical Support Leader role to lead a distributed support team for a cybersecurity SaaS provider, owning escalation handling, KPI-driven operations in Salesforce, and cross-team improvement initiatives.
Lighthouse is seeking a Technical Support Specialist to be the go-to expert for BI integrations and data issues, helping customers leverage our analytics and AI-driven features to improve revenue outcomes.
Experienced technical support engineer needed to own enterprise, business-critical customer relationships and resolve complex SaaS/on‑prem issues while driving product and process improvements.
Provide remote, second-level night-shift software support for Dematic customers and internal teams, troubleshooting software, databases, and OS issues while coordinating escalations with development and field technicians.
Race is hiring an entry-level Technical Support Representative to provide remote-first troubleshooting and customer support for internet and phone services across California.
Provide frontline technical product support for Crumbl franchise locations, troubleshooting hardware and software while delivering fast, accurate, and empathetic service.
Deliver hands-on classroom and virtual technical training on mobile video systems for public safety customers while traveling frequently to customer sites.
PNC seeks a Technical Solutions Center Consultant in Lakewood, CO to lead complex technical problem resolution, improve processes, and guide junior team members.
Provide technical account support for health plan clients—handling configurations, issue management, client communications, and custom deliverables for a health-focused tech provider.
Runway is seeking a seasoned technical support specialist to provide enterprise-level creative and technical assistance for its AI-driven content and workflow tools.
InfoTrack is hiring a remote Customer Support Specialist to deliver exceptional technical and product support to legal professionals using its legal tech platform.
Senior-level technical investigator responsible for diagnosing complex SaaS platform issues, driving root-cause fixes, and partnering with Product and Engineering to improve support operations and customer outcomes.
Rexel USA's Automation Solutions team is hiring a Smart Components Specialist in Sparks, MD to grow sales and deliver hands-on technical support and training for industrial automation products.
Rebar, a Series A construction tech startup, is hiring a Client Success Manager with HVAC/MEP experience to own post-implementation relationships, drive adoption, and surface product feedback.
Provide technical, developer-facing support and incident investigation for a modern EMR platform, helping healthcare teams resolve issues across APIs, logs, and clinical workflows.
PointClickCare is hiring a Remote Technical Solutions Analyst to provide first-line troubleshooting and technical support for its cloud-based healthcare platform across the US.
Support educators and schools by providing technical troubleshooting, customer service, and product guidance for Learning Without Tears' K-12 solutions.
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