Sales & Support Representative - job 1 of 2

Ingram Content Group (ICG) is seeking a Sales & Support Representative to join our team.  This individual Provides a high level of sales support to the Publishers Group West and crossbrand National Accounts Sales team, accounts, and distribution clients. Performs routine sales and administrative support duties for Sales Team, assisting in preparation for key account selling and providing special projects support and analysis for sales. 

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• High School Diploma or GED
• 2 years of sales and/or customer service experience
• 1 year experience working with MS Office or equivalent in a school or work setting,

OR

• Bachelor’s Degree
• 1 year experience working with MS Office or equivalent in a school or work setting

Preferred Qualifications:

• Knowledge of Microsoft Office suite of products such as PowerPoint and Excel
• Knowledge of organization, operating procedures and policies of the company
• Knowledge of metadata

Key Responsibilities: 

• Prepares national account reps for sales calls by creating monthly lists of titles, gathering materials, creating seasonal presentations, building Edelweiss collections, and keeping track of drop-ins.
• Creates and sends daily, weekly POS reports and bestseller lists for our distribution brands/accounts.
• Helps prepare marketing newsletter eblasts for various sales channels.
• Liaises with client services teams to ensure sell-in materials are available for sales calls.
• Backlist and brand analysis as required.
• Provides administrative support to VP, Sales including sales reporting on a routine basis.

Hiring Salary Range: $20.06/hr - $24.64/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish