Outreach & Operations Coordinator
You will serve as the operational engine of a digital talent management pod — handling brand sourcing and outreach, deal tracking, brand campaign execution, team admin & scheduling, and contract redlining.
This role is ideal for someone who thrives in a fast-paced, high-volume environment, takes pride in flawless execution, and stays calm under pressure. You will be embedded directly in key pod workflows, working primarily with a pod member who will provide hands-on direction and training. This role is designed as a pathway into digital talent management and brand partnerships.
Duties and Responsibilities
Brand Sourcing & Outreach
- Send daily customized outbound brand outreach emails using templates and Affinity CRM
- Execute systematic follow-ups every 2–3 business days for non-responders
- Track and maintain brand and deal pipelines in Affinity (status, stages, communications)
- Respond to inbound RFPs and brand inquiries in a timely manner
- Build targeted brand outreach lists by vertical and category
Brand Deal Contracting & Execution
- Support contract workflows: redlining against the pod's guide, version tracking, and storage; coordinate with Greenroom (third-party legal) for final contract review
- Manage and track brand campaign deliverables (content, demos, links) and confirm client and brand satisfaction post-deal
- Assist with invoicing and deal documentation
- Update CRM tools (Affinity, CreatorIQ, Airtable) with deal status and pipeline data
Scheduling & Administrative Support
- Manage scheduling for creator calls, brand meetings, and internal pod syncs
- Inbox management: filtering, templated replies, and follow-ups as needed
- Book and coordinate team and client travel and gifting
- Support content calendar maintenance and upload scheduling
- Attend daily pod stand-ups and take detailed meeting notes
- Produce daily and weekly pod status reports
- Provide ad hoc operational support as needed by pod leadership
- Pull social media and content performance analytics as requested
- Maintain creator profiles, internal rosters, and deal tracking sheets
Must-Haves
- High sense of urgency and responsiveness; this team moves fast
- Exceptional written communication — strong grammar, concise messaging, and an eye for detail
- Organized and process-driven — able to manage high-volume tasks without things falling through the cracks
- Comfortable with ambiguity and able to problem-solve independently
- Even temperament — not easily rattled when things go sideways
- Proficient with Google Workspace (Gmail, Docs, Sheets, Calendar)
Nice-to-Haves
- Familiarity with Affinity CRM, CreatorIQ, or Airtable
- Experience in talent management, influencer marketing, or the digital creator economy space
- Understanding of social media platform sponsorship (YouTube, Twitch, TikTok, etc.) and brand deal structures
- Experience supporting a high-volume outreach function (sales, partnerships, or similar)
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
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