AI Automation Engineer
Company Description
Circle Logistics is a leading freight brokerage and third-party logistics provider connecting shippers with high-quality carrier partners across multiple transportation modes. We deliver customer-focused, data-driven supply chain solutions with national reach, deep industry expertise, and a reputation for execution. As a private, debt-free company, Circle offers strong growth opportunities, long-term career development, and a collaborative operating environment.
Job Description
We're a growing freight brokerage looking for a hands-on AI Automation Engineer to build intelligent agents and tools that make our team faster and smarter. You'll work directly with our Sales, Account Management, Carrier Sales, and Track & Trace departments — plus our TMS platform, TransportPro — to identify and automate high-impact workflows.
Key Responsibilities:
- Design, develop, and deploy AI-powered automation solutions that streamline freight brokerage operations and enhance team productivity
- Collaborate closely with Sales, Account Management, Carrier Sales, and Track & Trace teams to understand pain points and gather detailed requirements for automation initiatives
- Integrate automation tools and intelligent agents with our TransportPro TMS platform to ensure seamless workflow optimization
- Monitor, measure, and analyze automation performance metrics to identify opportunities for continuous improvement and ROI optimization
- Troubleshoot, debug, and resolve automation issues to maintain system reliability and minimize operational disruptions
- Create and maintain comprehensive documentation of automation processes, workflows, and best practices for knowledge sharing across the organization
- Provide training and ongoing support to end users to ensure successful adoption of new automation tools and maximize their effectiveness
- Stay current with emerging AI and automation technologies to recommend innovative solutions that keep our organization competitive
Qualifications
What You'll Build
- AI sales coaching tools that give reps real-time guidance, call insights, and performance feedback
- Track & Trace assistants that proactively surface load status updates, exceptions, and carrier communication - reducing manual check calls
- Business intelligence agents that pull freight data, spot trends, and deliver actionable insights to managers and reps without digging through reports
- Workflow automations across quoting, follow-ups, onboarding, and carrier outreach
What We're Looking For
- Proven experience building AI agents using tools like LangChain, CrewAI, AutoGen, n8n, or similar frameworks
- Strong Python skills and comfort working with REST APIs, webhooks, and data integrations
- Hands-on experience with large language models (LLMs) such as GPT-4, Claude, or open-source alternatives
- Experience building business intelligence or decision-support tools powered by LLMs
- Proficiency with SQL and database querying for data extraction and manipulation
- Ability to work directly with department teams to identify automation opportunities, gather requirements, and see projects through to deployment
- Experience with version control systems (Git) and collaborative development practices
- Strong problem-solving skills with the ability to troubleshoot complex integrations and debug automation workflows
- Excellent written and verbal communication skills, with the ability to document processes and train end users
- Freight, logistics, or supply chain industry experience is a plus; TMS platform experience is a significant advantage
What We Offer
- Competitive salary + performance bonus
- [Health / Dental / Vision] benefits
- [Remote/Hybrid / On-site] flexibility
- Real ownership and impact from day one
To Apply: Submit your resume and a brief description of an AI agent or automation tool you've built
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
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