Marketplace Operations Manager
About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. More than 80 million Americans work hourly jobs — often with unpredictable schedules, near-minimum wages, and few benefits — leading to real financial instability. We're fixing that.
WorkWhile is evolving from a high-growth labor marketplace into a comprehensive workforce platform, expanding our product suite to include Newday (our SaaS workforce management system) and WorkWhile Wallet (our fintech solution for worker earnings and credit). The result is a multi-business-model company with a genuinely complex, interesting financial landscape.
Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, we're disrupting the $650 billion staffing and recruiting market.
The Opportunity
WorkWhile is looking for an experienced operator with a strong analytical skill set to lead our Events & Hospitality marketplace supply function. You will be responsible for setting and executing the strategy to enable us to win in this industry. You will own a P&L and work cross-functionally to deliver strong marketplace performance and economics.
What You'll Do:
Own the P&L for our Events & Hospitality industry vertical, allocating spend across levers to achieve company goals
Manage day-to-day marketplace operations, making sure we are matching supply and demand in all of our markets - and striving to make this more efficient through process improvements and better tooling
Craft & execute on quarterly and yearly roadmaps to improve Hospitality performance in the long run, developing playbooks & product backlog
Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models
Manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets
Develop the metrics and dashboards to help balance the marketplace and measure success.
Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls
What We're Looking For:
3-4+ years experience in a strategic consulting, finance, or early stage startup role
Ability to drive projects to completion who is excited to own both strategy & execution
A strong “Bias for action” - you don’t let perfect get in the way of good
Experience managing cross-functional projects & outcomes
Proficiency in SQL and data analysis is a must
Commitment to improving the lives of low-wage workers
Willingness to work a shift once a quarter to keep learning
Compensation & Benefits
Competitive base salary + equity in a high-growth, venture-backed company
Hybrid work culture with office hubs in SF, NY, Seattle & Toronto.
In-person company off-sites
Medical, dental & vision coverage
Unlimited PTO
401(k) with employer match
WFH stipend to support your home office setup
WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat!
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead clinical and operational performance as the Program Director (RN) for Intuitive Health’s Emergency and Urgent Care facility in Radcliff, KY, managing P&L, regulatory compliance, and partner relationships.
Aprio seeks an Assurance Operations Manager in Atlanta to lead adoption of assurance technologies, standardize processes, and deliver training to scale the firm’s Assurance operations.
Lead account operations for high-value RCM clients at Commure + Athelas, owning onboarding, operational optimization, and cross-functional execution to drive growth and retention.
Lead operational excellence and margin improvement for Gold Coast Schools’ fulfillment and live delivery operations, focusing on COGS, vendor optimization, and scalable process and systems design.
Lead multi-line reconditioning operations at Carvana’s Haines City facility, driving throughput, quality, and development of site leadership while supporting continuous improvement initiatives.
Operate as the central point for store, warehouse, and logistics coordination to improve mechanic productivity, inventory flow, and client service for a growing mobility startup.
Air Charter Service is hiring a Flight Representative Manager in Uniondale, NY to lead and develop the Flight Representative team and ensure flawless operational execution for private-jet clients.
Belmont Metals is hiring a motivated Sales & Operations Administrator to coordinate a website redesign and support CRM, e-commerce, and operational workflows at its Brooklyn-based manufacturing business.
Base seeks a proactive City Coordinator in Phoenix to manage onsite operations, support events, and coordinate vendors to deliver polished guest experiences.
Lead and manage an assisted living community in Santa Fe, overseeing staff, resident care plans, medication administration, and admissions to ensure high-quality, resident-centered services.
Keller Executive Search seeks an experienced Logistics Manager to lead transportation, warehousing, and distribution operations and drive efficiency and cost savings across the supply chain.
Lead and grow Eataly Dallas's quick service operations as General Manager, overseeing teams, financial performance, and guest experience across multiple QSR counters.
Okta is hiring a San Francisco Workplace Site Manager to own onsite operations, vendor and budget management, and the employee experience at its HQ.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
