Manager, Podcast Partner Operations
Skills
- 3–5 years in media operations, campaign management, or ad operations (podcast/audio preferred)
- Deep understanding of podcast and digital video advertising formats and measurement
- Experience building processes, SOPs, and tracking systems in fast-moving environments
- Strong organizational skills and attention to detail managing multiple campaigns simultaneously
- Excellent written and verbal communication with internal and external stakeholders
- Familiarity with project management tools (Asana, Airtable, or similar) and working with data/reporting
- Proactive, solutions-oriented mindset and ability to escalate/resolve issues quickly
Responsibilities
- Own post-sale campaign activation workflow from signed IO through final delivery and wrap reporting
- Coordinate with Ad Operations, Finance, and Show Editorial to ensure campaign elements are executed accurately and on schedule
- Monitor campaign pacing, flag issues proactively, and drive resolutions to meet delivery goals
- Produce partner-facing delivery summaries and campaign wrap reports
- Act as primary post-sale point of contact for podcast partners, managing expectations and escalations
- Build and maintain strong partner relationships through clear, timely communication
- Develop, document, and continuously improve SOPs for campaign management and partner communications
- Identify workflow inefficiencies and design scalable solutions and templates
- Maintain internal tracking systems and project management tools to keep teams aligned
- Support Sales on campaign feasibility, delivery updates, and renewals; serve as bridge between Sales and execution teams
Education
- Bachelor's degree or equivalent practical experience preferred
- Relevant coursework or certifications in media, communications, business, or project management a plus
Benefits
- Benefits-eligible full-time position with comprehensive health and retirement offerings
- Paid time off and supportive leave policies
- DEI+ commitment and inclusive workplace initiatives
- Resources for professional development and learning
- Reasonable accommodations available for applicants with disabilities
Average salary estimate
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