Network Engineer II - Enterprise Network Services - Columbia, South Carolina
The Network Engineer II supports enterprise network services across multiple departments within the organization. This role is responsible for maintaining, troubleshooting, and enhancing network infrastructure while ensuring high availability, performance, and security. The ideal candidate brings strong technical expertise, problem-solving skills, and the ability to collaborate across teams to support critical organizational operations.
Key Responsibilities:
- Support and maintain network infrastructure, including routing, switching, wireless networks, and VoIP systems
- Manage and troubleshoot VPNs, firewalls, IP address management (IPAM), and authentication services
- Evaluate, diagnose, and resolve complex network issues in a timely manner
- Participate in the design, implementation, and optimization of network solutions
- Contribute to network-related projects, providing input to improve performance, scalability, and efficiency
- Develop and maintain technical documentation, processes, and procedures
- Assist in change management efforts by identifying risks, minimizing disruptions, and ensuring smooth implementation
- Collaborate with cross-functional teams to support organizational initiatives and service delivery
- Provide knowledge transfer, mentorship, and guidance to peers and junior staff
- Maintain a high level of professionalism and deliver excellent customer service
- Strong experience with routing, switching, and network protocols
- Cisco Certified Network Associate (CCNA)
- Hands-on experience with wireless networking, VoIP, VPNs, firewalls, and authentication systems
- Solid understanding of IP address management (IPAM)
- Proven ability to troubleshoot and resolve complex technical issues
- Strong analytical, organizational, and communication skills
- Ability to work both independently and collaboratively in a team environment
Preferred Qualifications:
- Experience in healthcare, academic, or research environments
- CCNP
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