Program Coordinator II - job 1 of 3

Job Title

Program Coordinator II

Agency

Texas A&M University

Department

Office for Student Success

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

What We Want
The Program Coordinator II in the Routh First-Generation Center within the Office for Student Success will lead the university-wide First-Generation High-Impact Learning Experience Program. This university initiative aims to support retention, graduation, and engagement efforts for first-generation students to better prepare them for post-graduation plans. The role manages program operations, events, materials, web content, and assessment while providing a student-centered approach. The ideal candidate stays current with educational research, coordinates cross-unit collaboration effectively across campus, and fosters a supportive environment.

What You Need to Know

Salary: Compensation will be commensurate to the selected hire’s experience.  

Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.    

Other Requirements and Factors: 

• Ability to work on campus in a location other than assigned office when required.

• Some evening & weekend work may be required.

• Some travel may be required.

Qualifications

Required Education and Experience: 

• Bachelor’s degree or equivalent combination of education and experience.

• Four years of experience in student success, student development, or related work in higher education.

Knowledge, Skills, and Abilities: 

• Proficiency with MS Office (Word, Excel, PowerPoint) and Google suite of tools, experience with web and email technology, experience using databases, and ability to learn new technology quickly.

• Proficiency with COMPASS/Banner, and other student analytic platforms (e.g., EAB).

• Ability to multitask and work cooperatively with others.

• Excellent verbal and written communication skills.

Essential Duties/Tasks

Program Planning, Implementation, and Evaluation

• Coordinates the planning, development, and implementation of programs, resources, and workshops for students and other stakeholders.

• Coordinates institution-wide student tracking efforts and collaborates with colleges/schools and departments to identify ways to make programs and services accessible to undergraduate students.

• Creates, promotes, and delivers student success programs.

• Utilizes various reports, student outreach, and other campus relationships to help identify students that need to reconnect.

• Collaborates with colleges/schools and departments on student high-impact practices.

• Creates a communication plan and timeline for students.

• Assess and reports student data and findings to respective university and college/school leaders.

• Develops, maintains, and delivers accurate, up-to-date reports on a weekly basis, ensuring consistent availability for campus stakeholders.

• Uses EAB Navigate features to identify students who may need additional support and works with college/schools and their success teams and maintains notes.

• Uses COMPASS/Banner to support student success.

• Serves as a liaison to college/schools and student success teams.

• Prepares and completes reports related to student persistence and success.

• Monitors and documents student progress in the dedicated Learning Management System (LMS) to ensure timely completion of scholarship requirements.

• Proactively intervenes as needed to prevent students from entering scholarship probation.

Campus and Student Engagement

• Provides student support services, including individualized meetings or presentations, to current undergraduate students, faculty, staff, administrators, and resource providers on a case-by-case basis.

• Monitors student progress and fosters retention of students through mentoring, monitoring of student grades, and other support programs.

Administrative

• Assists in preparation and monitoring of the implementation and delivery of programs and events within the Routh First-Generation Center.

• Provides support to other units within the Office of Student Success.

Who We Are
The Office for Student Success provides leadership for a collaborative campus-wide culture for undergraduate student success through programs and services that empower, equip, and engage students and support university goals of improved retention and graduation rates and decreased achievement disparities.

Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.