Product Lead, Digital Solutions - BCVI

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Product Lead, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.  

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. 

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:  

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies 
• Implementing advanced technologies in clinical and administrative areas  
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Develop and maintain a clear product vision and roadmap, aligning it with the overall business strategy.
• Defining and prioritizing product features and requirements based on stakeholder input.
• Collaborating with cross-functional teams, including application analysts, architects, developers, and analytics, to ensure successful product development and delivery.
• Creating and maintaining a product backlog, including user stories, acceptance criteria, and prioritization.
• Monitoring and analyzing healthcare trends, products, and customer feedback to identify opportunities for product enhancements.
• Participating in agile development processes, such as sprint planning, daily stand-ups, and retrospectives.
• Communicate and prioritize the product backlog, ensuring that the most valuable features to NM are delivered first.
• Ensuring the product meets quality standards and regulatory requirements.
• Collaborating with Information Service teams to ensure timely delivery and resource allocation.
• Continuously evaluating and optimizing the product based on user feedback and business goals.
• Act as a point of contact for product-related queries and provide guidance to stakeholders on using the information systems effectively.

Required:

• 5 years’ experience as a product owner or similar role in Information Technology.
• Scrum Product Owner certified or obtain certification within 6 months of hire date.

Preferred:

• Bachelor’s degree in computer science, information systems, or a related field
• Strong knowledge of information systems, data management, and software development methodologies (e.g., Agile, Scrum).
• Excellent analytical and problem-solving skills to understand complex business requirements and translate them into actionable user stories.
• Ability to effectively prioritize and manage multiple projects and task concurrently.
• Strong communication and interpersonal skills to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Understanding of user experience research and design principles to ensure user-friendly and intuitive information systems.
• Familiarity with project management tools and software development lifecycles. 

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.